Youth Support Worker (CYF) – Auckland (South)
** Immediate Start | Multiple Casual Positions Available **
Join CSS to support Tāmaki Makaurau’s most vulnerable children
Together, we can make a difference
- Immediate start for shortlisted applicants
- Full training and development provided
- Opportunities to progress from Casual to Part-Time/Full-Time
- Meaningful work that makes a real positive impact
About Us
At Complex Staffing Solutions, we provide skilled and compassionate staffing across the community services sector. Our team supports organisations working in disability, mental health, youth services, and high and complex care, helping ensure safe, consistent support for the people who need it most across NZ including Christchurch, Wellington, Palmerston North and Auckland.
With deep industry experience and a strong focus on quality, we carefully select, train, and match support workers to meet the unique needs of each service and the tamariki, rangatahi, and whānau we support.
We are committed to making a positive difference by delivering reliable, flexible support and upholding safe, high-quality care in every placement.
About the Role
As a Support Worker (Child, Youth & Family), you will provide direct support to vulnerable children and young people. Your role is to create a safe, stable, and structured environment, while supporting routines, building positive relationships, and responding appropriately to individual needs.
You will work across residential and community settings, following care plans and working as part of a team to support each young person’s wellbeing and development.
What You’ll Be Doing
- Supporting daily routines (meals, school, activities, appointments)
- Building positive, professional relationships
- Supporting young people with health needs where required, following care and medication plans
- Maintaining supervision and ensuring safety at all times
- Following care and safety plans consistently
- Responding calmly and safely to behaviour
- Supporting emotional wellbeing and development
- Working as part of a team and communicating clearly
- Reporting concerns or changes in behaviour, mood, or safety
What We’re Looking For
We are looking for people who:
- Are committed to supporting vulnerable young people in a safe and respectful way
- Can build strong, positive relationships and act as a mentor
- Stay calm and professional in challenging situations
- Communicate clearly and work well within a team
- Are reliable, flexible, and open to learning
- Can follow plans and work within clear guidelines
Skills and Experience
Essential:
- Minimum Restricted Driver’s Licence and ability to drive
- Availability for 20 – 40 hours per week, with short-notice shift flexibility
- Ability to work rotating shifts (morning, evenings, weekends)
- Basic computer and smartphone skills for documentation and reporting
Desirable:
- Minimum NZ Certificate in Health and Wellbeing (Level 2 or 3), or willingness to obtain
- Experience working with children or people with challenging behaviour
- Understanding of the Children’s Act 2014 and Code of Rights
- Experience or training in Diabetes support (or willingness to obtain)
Join Us
If you are passionate about supporting vulnerable young people and want to be part of an organisation that values Safety, Respect, and Positive Outcomes, we want to hear from you.
Spots are filing quickly! Apply now and be part of the change.
If you would like a copy of the full Position Description, including detailed responsibilities, safety expectations, and role requirements, this can be provided upon request during the recruitment process.
