If you are passionate about learning, development, and delivering exceptional service, we want to hear from you.
Learning & Events Administrator
Do you have a passion for delighting customers through events and learning experiences?
Join our team and become an integral part of the learning and events experience at Business
Canterbury.
Business Canterbury thrives on collaboration, innovation, and making a real difference to our members and customers, by developing their capability and ensuring their voices have influence.
About the role
The Learning and Events Administrator will be the first point of contact for our training and events customers, ensuring that their customer experience is exceptional.
This is a pivotal and proactive role responsible for the smooth administration and delivery of Business Canterbury’s broad portfolio of on-site, private, and online training workshops and events.
The ideal candidate should be extremely organised, detail-oriented, and enjoy working
within a fast-paced customer-centric role.
The candidate should also be self-driven, with excellent written and verbal communication skills and a passion to exceed customer expectations. The role will offer diversity and challenge while
delivering a great customer experience that results in strong member engagement with our
services.
Key areas of responsibility include:
·Providing excellent customer service as the first point of contact for all training and event queries.
·Administrating the training programme, including registrations, scheduling, facilitator liaison, and management of the training calendar.
·Maintaining and updating the Learning Management System (LMS) to ensure workshops, templates, and learner communications are accurate and up to date.
·Maintaining learning resources, including training materials, workshop resources, online course content, and learner communications.
·Managing room bookings and upkeep of events and training spaces including low-level physical activity such as setting up and packing down tables and catering, presentations, IT (and any other required) equipment, kitchen and service areas.
·Maintain day‑to‑day relationships with customers, facilitators, and learning partners.
·Providing light reception support as required and supporting Business Canterbury events as needed.
The successful candidate will:
·Be highly organised with strong administration and exceptional customer service
skills
·Have experience in learning and development, education, events, business services,
or a related environment
·Be passionate about continuous learning and development and achieving positive
outcomes for businesses and individuals
·Demonstrate strong written and verbal communication skills.
·Have experience using digital platforms (ideally a Learning or Event Management
System and CRM).
·Have experience managing or editing content, ideally with experience using tools
such as Moodle, Canva, PowerPoint, Articulate Rise, or a willingness to learn.
·Bring a growth mindset, adaptability, and curiosity about new technologies that
enhance learning experiences.
·Experience in programme or event administration.
In return, we will offer you:
A fantastic opportunity to join a small, ambitious team within a progressive, purpose‑led organisation as the home and voice of Canterbury business. We offer:
- A supportive and empowering culture that encourages ideas and innovation through our values: Lead the charge and the change; be the best business partner; fiercely focused on what’s best for our customers; commercially driven for impact; and authenticity matters.
- The opportunity to be part of an organisation shaping the future of Canterbury’s business community.
- A flexible working environment focused on impact and outcomes.
- Access to great learning and development opportunities through our comprehensive training programme and strong external networks.
- The opportunity to contribute ideas and see them come to life.
- A collaborative, fast‑paced team environment where no two days are the same.
If this sounds like you, we would love to hear from you. Please see the Job Description
on our website Join Our Team | Business Canterbury, before submitting your CV and cover letter via Seek. The closing date is 5pm Fri 17th April 2026. If you have any questions about the role, please contact Genevieve Thornley at genevievet@businesscanterbury.co.nz
