Description
Digital Systems ManagerBusiness Canterbury | Christchurch CBD | Full-time, permanentOwn the systems behind one of New Zealand’s most influential business organisations. HubSpot sits at the centre, and you’ll have the mandate to map how we work, rebuild the workflows, and automate what should never be done by hand.About the roleReporting to the Chief Operating Officer, the Digital Systems Manager looks after the health, integration, and evolution of Business Canterbury’s digital platforms, making sure our people have the tools, data, and support they need to do great work for our members.You don’t need to be an advanced coder. You do need to know your way around a CRM, understand how data moves between systems, and get a kick out of turning a messy manual process into something clean and automated.What you’ll do• Own the CRM – you’re the go-to person for HubSpot and the platforms that connect to it (Arlo, ScaleXP, ApprovalMax and others), keeping the data clean and the system working the way the business needs it to.• Map processes and build workflows – sit down with each team, map how work moves today, and design the workflows, automations, and integrations that streamline it.• Put AI to work – find practical ways to automate the repetitive stuff, and bring the team along as new ways of working land.• Look after the website and forms – manage our website and digital assets, with a particular focus on how forms are built and how that data flows through to the CRM.• Build reports and dashboards – give the team and the Executive real visibility of how we’re tracking.What you’ll bring• Around 3+ years’ hands-on experience managing a CRM. HubSpot experience is highly valued.• A systems mindset: the ability to map an end-to-end process, see where it breaks, and design a better one.• Experience building workflows, automations, and integrations that streamline how a business operates.• An understanding of how websites and forms feed a CRM: how a form is built, where the data lands, and what it triggers. Broader website build experience is a bonus.• Confidence building reports and dashboards that make performance easy to see and act on.• An interest in using AI to automate work, and the practical sense to know where it’s worth doing.• Strong communication skills and a genuinely collaborative approach. You’ll work with every team here.You don’t need an advanced coding background or a formal IT career history. If you’ve built a business’s systems and processes and can show us how you think, we want to hear from you.What’s in it for you• A broad, autonomous role. You’ll shape our digital roadmap rather than inherit someone else’s.• Direct access to Leadership and visibility across every part of the organisation.• Genuine scope to lead AI and automation initiatives that people will actually feel.• A central Christchurch office, a values-driven team, and work that supports 2,700+ Canterbury businesses.About Business CanterburyAs the home and voice of Canterbury business, our purpose is to back businesses to thrive by building capability, connections, and advocacy. With more than 2,700 members at the heart of everything we do, we’re recognised as one of New Zealand’s most influential business voices and a globally recognised leading Chamber.We’re fiercely focused on impact, and our team thrives on collaboration, innovation, and making a real difference for our members, customers, and community. Our values guide everything we do: lead the change and the charge; be the best business partner; fiercely focused on what’s best for our customers; commercially driven for impact; authenticity matters.How to applyClick Apply Now to submit your CV and a short cover letter telling us about a process you’ve mapped, rebuilt, or automated. The full position description is available on our website.Applications close 5pm Tuesday 25 August 2026Applicants must have the right to work in New Zealand. This is a full-time, office-based role in central Christchurch. Connection and collaboration are part of how we work every day.
