Automotive Service Advisor

Brendan Foot Supersite is an award-winning, family-owned and operated business, proudly celebrating over 50 years in the industry. Representing some of the world’s leading automotive brands, we offer a fast-paced, dynamic, and rewarding environment.

At Brendan Foot Supersite, service is at the heart of everything we do, and we’re looking for a customer-focused individual to join our Lower Hutt Service Centre as a Service Advisor.

You’ll be joining a team of three advisors, working alongside a supportive and experienced group who are committed to delivering outstanding customer experiences.

About the role

As a Service Advisor, you are the key link between our customers and our workshop — ensuring everything runs smoothly from booking through to vehicle handover.

Your responsibilities will include:

• Providing a warm, professional experience for customers dropping off and collecting their vehicles
• Managing service enquiries and bookings
• Keeping customers informed with regular updates, including any additional work required
• Liaising closely with technicians to ensure work is completed efficiently and on time
• Coordinating with the Parts Department to ensure availability of required parts
• Preparing and processing invoices daily
• Contributing to team targets, budgets, and KPIs

About you

We’re looking for someone who thrives in a busy environment and enjoys working with people:

• Automotive experience is preferred, or experience in a similar fast-paced, customer-facing role
• Strong customer focus with the ability to build lasting relationships
• Excellent communication and interpersonal skills
• A proactive problem-solver with a commitment to quality and customer satisfaction
• Strong attention to detail and administration skills
• Ability to multitask and perform well under pressure
• Motivated to achieve targets and add value for customers
• Full, clean driver’s licence

What we offer

• The opportunity to grow your career within the automotive industry
• A supportive, team-focused environment
• Competitive remuneration, including an incentive scheme
• Ongoing training and development opportunities

For more information about Brendan Foot Supersite, visit www.brendanfoot.co.nz

If this sounds like you, click Apply Now, or contact Paula at paulae@brendanfoot.co.nz

for a confidential discussion.

Applications close 5pm Friday 1st May. Applicants must have the legal right to work in New Zealand.