Assistant Lodge Manager | Kangaroo Island, SA
About the Role
Southern Ocean Lodge is seeking an Assistant Lodge Manager to support the General Manager in the day to day leadership of one of Australia’s most celebrated luxury wilderness lodges.
This is a hands on leadership role across all guest facing operations. You will lead from the floor, guiding the team through service, hosting guests, and stepping in wherever needed to keep the lodge running seamlessly. You will also take responsibility for the property in the General Manager’s absence alongside the other Assistant Lodge Manager.
This is a residential role based on Kangaroo Island, with accommodation and meals provided.
Key responsibilities include:
- Supporting the General Manager across all lodge operations
- Leading the guest experience, front office, food and beverage and housekeeping teams
- Acting as Manager on Duty and taking full responsibility for the lodge as required
- Hosting guests and building genuine connections throughout their stay
- Driving service standards, presentation and attention to detail across the property
- Supporting recruitment, onboarding, training and performance of the team
- Managing rosters, labour costs and operational budgets
- Overseeing workplace health and safety, compliance and emergency procedures
- Working closely with the wider Beckons team on projects and reporting
About You
You are a passionate and experienced hospitality leader who enjoys being visible, hands on and involved in every part of lodge life. You lead calmly, care deeply about your team, and understand what exceptional service looks like in a luxury setting.
You will ideally have:
- Experience in an Assistant Manager, Operations Manager or senior departmental leadership role
- A background in luxury or 5 star accommodation, ideally a remote or lodge environment
- Strong leadership skills with a genuine interest in developing people
- Confidence across multiple departments, including front office and food and beverage
- Excellent communication, problem solving and organisational skills
- A current driver’s licence
- Willingness to live and work on Kangaroo Island in a residential setting
- Ability to work a rotating roster, including weekends and public holidays
- Current Australian working rights
About Us
Beckons is built around journeys of discovery for curious travelers seeking deeper connection to place, culture, and the natural world. Through a growing collection of lodges in some of the world’s most rare and remarkable destinations, the brand is guided by a regenerative approach to luxury travel, one that goes beyond sustainability to create positive, lasting impact for landscapes, wildlife, and the communities who call these places home.
The Beckons collection includes five award-winning properties in Australia, Southern Ocean Lodge on Kangaroo Island, Longitude 131° at Uluṟu-Kata Tjuṯa, Capella Lodge on Lord Howe Island, Silky Oaks Lodge at the Daintree Rainforest, The Louise in the Barossa Valley, while across the Tasman Sea in New Zealand lies the century-young Huka Lodge in Taupō. In the Americas: Clayoquot Wilderness Lodge, Tierra Atacama and Tierra Patagonia in Chile.
