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Technical Sales Engineer

Customer Services • Wiri, Auckland 2104, New Zealand • Full-time
AI Job Summary
  • Minimum 2 years in technical sales, customer service, or application engineering in manufacturing/engineering.
  • High proficiency in Microsoft Excel, including building formulas and calculators.
  • Experience providing specialized product solutions for stormwater and wastewater projects.

Role Type

On-site • Permanent • Full-time • Associate

Description

About us

At APD, we don’t just manufacture tanks; we are shaping a better future through innovative, sustainable water and systems solutions. As a proudly New Zealand-owned leader in thermoplastic fabrication and rotational moulding, our purpose is simple: Doing Good from the Ground Up.

We are a fast-growing, medium-sized manufacturer specializing in products that protect the environment while prioritizing easy installation. We are known as solution providers designing and engineering products that meet exact customer requirements, saving time and avoiding problems on-site. Our continued growth is driven by our passion for expanding our product range and the diverse markets we serve.

About the Role

Are you great with technical details but also love working with people? In this role, you will be the key technical bridge between our customers, sales team, and customer service departments. You will spend your days providing smart, specialized product solutions for complex stormwater and wastewater projects.

This means you will work on detailed product costings, manage design spreadsheets and calculators, put together basic CAD drawings, and provide accurate commercial quotes. You will also get out of the office for site visits and join client presentations to offer expert technical backup to our field teams.

Key Responsibilities

  • Product Solutions & Costings: Design custom water systems and work out precise costs for complex setups. Manage our engineering design calculators to ensure everything we make aligns perfectly with customer needs.
  • Quotes & Order Management: Create fast, detailed product quotes and process sales orders accurately within our internal systems. Answer customer and stakeholder questions promptly to keep projects moving smoothly.
  • Sales Support & Relationships: Provide top-tier technical support to our sales and customer service teams. When required, visit project sites to check conditions, and participate in client presentations to represent APD’s technical capabilities.
  • Trade Events & Logistics: Help represent APD professionally at major industry trade shows and public events. Help coordinate freight and transport logistics for our large, custom-sized tanks.

What You Will Bring

  • Qualifications: A formal technical qualification, ideally in Mechanical Engineering, Material Sciences, or a highly relevant scientific/engineering discipline.
  • Technical Skills: Strong technical literacy with a proven ability to read and understand complex engineering standards and structural reports.
  • Relevant Experience: Proven experience working in technical sales, customer service, or application engineering within the manufacturing or engineering sectors.
  • Industry Knowledge: Ideally, hands-on experience working with fluid management systems, including the ability to read pump curves to select the right systems.
  • Design & Software: The ability to read detailed structural drawings and use basic CAD software for preliminary designs. High proficiency in Microsoft Excel for building formulas and calculators is essential.
  • Key Attributes: A strong problem-solving focus that balances technical rules with commercial efficiency. You are a clear communicator who can explain complex ideas simply, and you stay calm and organized under pressure.

Why Choose APD?

Where Your Hard Work Meets High Reward. We know it’s the ‘small stuff’ that makes a big difference. From free GP visits and fresh fruit to choosing your own perks – like birthday leave, wellbeing allowance or extra KiwiSaver – we’ve designed a workplace that actually looks after you. Join a proud NZ-owned leader where you get the stability of a market frontrunner with the heart of a team that celebrates milestones with monthly lunch shouts and regular team-building.

Join APD, and turn Doing Good into your daily job.