Strengthening Families Facilitator

About the Role

We are seeking a motivated and compassionate Strengthening Families Facilitator to lead and support the delivery of evidence-based whānau programme. This is a part-time role that combines facilitation, coordination (lead agent responsibilities), and administrative duties to ensure the successful implementation of the Strengthening Families approach.

The successful candidate will work collaboratively with whānau, agencies, and community partners to support positive outcomes for children and whānau.

Key Responsibilities

• Programme Facilitation & Lead Agent Duties
• Act as the Lead Agent for Strengthening Families, coordinating multi-agency support for whānau.
• Facilitate Strengthening Families meetings and ensure whānau voice and strengths are central to all planning.
• Work in partnership with whānau, agencies, and stakeholders to develop and implement whānau plans.
• Build and maintain strong relationships with government, non-government, and community organisations.
• Monitor progress and outcomes for whānau, ensuring plans are reviewed and updated as needed.
• Ensure culturally responsive and inclusive practices are embedded in all interactions.

Administrative Responsibilities

• Maintain accurate and up-to-date records, case notes, and documentation.
• Coordinate meeting schedules, invitations, and communications with agencies.
• Manage data entry.
• Ensure confidentiality and compliance with relevant privacy legislation and organisational policies.

Skills and Experience

• Experience working with whānau, children, or within the social services sector.
• Strong facilitation, communication, and relationship-building skills.
• Ability to coordinate multi-agency collaboration effectively.
• Competent organisational and administrative abilities.
• Competency in record-keeping and data management.
• Understanding of whānau systems and strengths-based approaches.
• Cultural competency and commitment to working in partnership with diverse communities (including Māori and Pasifika).
• Full driver’s licence.

Personal Attributes

• Empathetic, respectful, and non-judgmental.
• Strong problem-solving and decision-making skills.
• Ability to work both independently and as part of a team.
• High level of integrity and professionalism.

What We Offer

• Opportunity to make a positive impact in the lives of whānau and communities.
• Supportive team environment and ongoing professional development.
• Flexible working arrangements.

How to Apply

Please submit your CV and a cover letter to reception@across.org.nz outlining your relevant experience and interest in this role.