Medical Receptionist – Full Time
Join the Wunan Health team!
Are you looking to be part of a growing organisation that values its people and makes a genuine difference in the community?
At Wunan Health, you’ll enjoy:
- A supportive, collaborative and energetic team environment
- Meaningful work that contributes to better health outcomes
- A healthy work/life balance
About Wunan Health
Wunan Health & Well-Being Centre is a multidisciplinary, accredited healthcare provider delivering high-quality services throughout the East Kimberley. Conveniently located in a modern, purpose-built facility in the heart of Kununurra, Wunan Health is proudly owned and operated by Wunan Foundation, an East Kimberley Aboriginal development organisation.
As a rapidly expanding organisation, Wunan Health provides a range of services including:
- General Practice (GP) Clinic
- Allied Health Services
- headspace Kununurra
- Kununurra Withdrawal and Intervention Centre (KWIC)
We are seeking an experienced and motivated Medical Receptionist to join our administration team in a full-time capacity. This is a pivotal frontline role supporting our health services, with opportunities to work across either the GP/Allied Health Clinic or headspace Kununurra.
About the Role
We are looking for someone who demonstrates professionalism, discretion and exceptional customer service. You will thrive in a fast-paced environment, be highly organised, and have the ability to manage competing priorities while working both independently and as part of a multidisciplinary team.
Flexibility to provide administrative support across Wunan Health services is essential.
Previous experience in an administrative or medical reception role is highly desirable.
Key Responsibilities
- Provide a welcoming and professional first point of contact for patients and visitors.
- Answer telephone enquiries courteously and efficiently.
- Receive and communicate messages verbally, electronically and in writing.
- Liaise compassionately with patients, families and carers.
- Communicate effectively with GPs, allied health professionals and other stakeholders.
- Schedule appointments using a computerised booking system.
- Scan, file and manage electronic documentation.
- Process banking, mail and EFTPOS transactions.
- Utilise Microsoft Office and practice management software, including Best Practice (BP).
- Work collaboratively within the administration team while independently managing allocated tasks.
About You
You will have:
- Previous administration or medical reception experience.
- Excellent communication and interpersonal skills.
- Strong organisational and time management abilities.
- A high level of professionalism and confidentiality.
- The ability to multitask and remain calm under pressure.
- Strong computer skills and confidence using Microsoft Office applications.
- Experience with Best Practice (BP) software (desirable).
Benefits
- Competitive salary.
- Salary packaging options, including meal and entertainment benefits.
- Five weeks annual leave.
- No work on public holidays.
- Supportive, inclusive and values-driven workplace.
- Opportunity to work alongside experienced clinicians and multidisciplinary health professionals.
- Ongoing opportunities to contribute across a diverse range of health services.
How to Apply
Please submit the following via email to PracticeManager@wunanhealth.org.au:
- Cover letter
- Current CV
- Two recent professional referees
For further information, please contact:
-
Ramona Bader, Senior Medical Receptionist – (08) 9168 1001
-
Shainaye Cahill, Centre Manager, headspace Kununurra – (08) 9166 5797
Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
Pre-employment Requirements
- Satisfactory National Criminal History Check (issued within the last six months).
- Current unrestricted Australian Class C Driver’s Licence.
All preferred applicants will be required to undergo a National Criminal History Check and/or Working with Children Check. A criminal record does not automatically preclude an applicant from employment. Each application will be assessed on its individual merits.
Applications close: Friday, 31 July 2026
Wunan Health reserves the right to commence the recruitment process and/or close applications prior to the advertised closing date should a suitable candidate be identified.
