The People and Culture Officer Opportunity

ABOUT WLSQ

Women’s Legal Service Queensland (WLSQ) provides high quality legal and social support services to women, specialising in the areas of family law, domestic violence, child protection, financial counselling and sexual assault though our counselling notes protect program, and migration and criminal law. WLSQ is committed to a society where every woman:

• can live free from violence and discrimination.
• can tell her story, have it heard and respected, without judgement.
• receives a just and equitable outcome from legal and social systems.

WLSQ is committed to the Queensland Child Safe Standards and Universal Principle. We believe every child and young person has the right to be safe and respected and children’s safety and wellbeing is prioritised in our decision making. We are committed to creating a culturally safe environment where Aboriginal and Torres Strait Islander children and their families feel welcome, valued, and respected. We recognise that cultural safety is fundamental to child safety. We regularly review our practices and listen to feedback from our community to strengthen our safety systems.

The People and Culture Officer is responsible for supporting every aspect of the employment process and all the functions within People and Culture, particularly in the learning and development space. This is a permanent part-time position offering 30.4 hours per week.

KEY RESPONSIBILITIES:

People and Culture Support:

• Support the implementation of People and Culture initiatives, policies, systems and processes that align with organisational priorities.
• Assist with all aspects of the employee lifecycle, including recruitment, onboarding, performance management, learning and development, and offboarding.
• Maintain accurate and confidential employee records, databases and documentation.
• Provide timely and professional support to staff and leaders on general P&C queries and processes.
• Contribute to employee engagement and wellbeing initiatives that foster a supportive workplace culture.
• Provide reporting, documentation and administrative support to the People and Culture Manager as required.

Learning and Development:

• Coordinate the development, delivery and evaluation of staff learning and development programs.
• Support the implementation of the annual training plan and ensure training records are accurate and up to date.
• Work collaboratively with managers to identify capability gaps and develop tailored training solutions.
• Facilitate in-house and external training sessions and liaise with training providers as required.
• Maintain a training needs analysis and report on learning outcomes to support workforce planning.
• Coordinate induction programs, traineeships and work experience placements.
• Monitor employee progress in training and development activities to ensure successful completion and ongoing growth.
• Assist in the design and implementation of career pathways and professional development initiatives.

People and Culture Systems:

• Maintain and optimise HR systems and databases to ensure accurate reporting and efficiency.
• Identify opportunities to improve processes through system enhancements or automation.
• Contribute to continuous improvement of People and Culture systems, resources and templates.

Projects & Continuous Improvement

• Participate in People and Culture projects and organisational initiatives.
• Identify opportunities to streamline HR processes and improve employee experience.
• Contribute ideas and solutions to enhance team effectiveness and service delivery.

Adhere to the vision and values of WLSQ:

• Develop respectful and professional relationships with WLSQ team members and key stakeholders.
• Work cooperatively and collaboratively towards the WLSQ strategy.
• Perform any other reasonable duties as required.

SKILLS AND CAPABILITIES:

• Tertiary qualifications in Human Resources, Business Administration, or a related discipline, with demonstrated experience in a Human Resources environment.
• Proven experience in a Human Resources role with responsibility across the employee lifecycle.
• Strong organisational and administrative skills, with the ability to manage multiple priorities and meet deadlines.
• High level of discretion and ability to handle confidential and sensitive information appropriately.
• Leads by example in demonstrating and promoting organisational values and culture by working collaboratively and role modelling care and respect for others.
• Excellent interpersonal and communication skills, with the ability to build effective working relationships.
• Uses effective communication to negotiate solutions, resolve conflicts, and ensure that all parties are satisfied with the outcome.
• Recognises the significance of policy and procedures that guide workplace behaviour, abides by all workplace practices and supports others to do the same.
• Actively contributes to the development of a positive and inclusive workplace culture, encouraging diversity and respect.
• Manages competing deadlines and expectations, ensuring that urgent tasks are completed without sacrificing quality.
• Establishes a supportive and growth-oriented environment, ensuring team members feel valued and capable.
• Demonstrates an understanding of the organisation’s high-level goals and objectives and can articulate how their team contributes to successful outcomes for clients.
• Commitment to and ability to work within a feminist framework and to work independently and as a member of a team.

MANDATORY REQUIREMENT:

• This role requires the incumbent to have a clear National Police Check.
• This role requires to obtain a blue card.

REMUNERATION AND BENEFITS:

• Remuneration package: from $53.43 to $55.85 per hour plus statutory super and attractive salary sacrifice options
• Salary Packaging: Take advantage of not-for-profit salary packaging to reduce your tax liability and maximize your take-home pay.
• Career Development: Access to career and professional development opportunities, including conferences, events, and a dedicated training and supervision budget.
• Employee Assistance Program (EAP): Confidential counseling services available for you and your family.
• Generous additional Leave Entitlements: Enjoy additional paid parental leave and extra leave during the Christmas and New Year period.
• Flexible Work Arrangements: We’re open to discussing how we can tailor this role to fit your needs.
• Inclusive Work Culture: Be part of a supportive environment that values diversity and inclusion.
• Ongoing Training: Participate in continuous training programs throughout the year to enhance your skills.
• On-Site Amenities: Enjoy complimentary snacks and fresh fruit available in the workplace

APPLY NOW!

To apply for this position, click on ‘apply’ and upload a copy of your Covering Letter and CV.

Aboriginal and Torres Strait Islander people are encouraged to apply for this position.

Only shortlisted candidates will be contacted.