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Radiology Admin 2IC (Second-in-Charge)

Caringbah, New South Wales 2229, Australia • Full-time
AI Job Summary
  • Minimum 2 years’ experience working in a private radiology practice.
  • Committed to billing accuracy and revenue protection; experience with billing tasks.
  • Strong understanding of medical terminology and Australian healthcare, plus privacy/confidentiality.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Description

Casual | Part-Time | Full-Time Opportunities Available

Locations: Macquarie Park, Caringbah (opening 7 Sep), and upcoming Northern Beaches clinics

WiSE Medical is seeking a motivated and capable Radiology Administration 2IC (Second-in-Charge) to support the growth and daily operations of our Radiology department.

This role plays an important part in ensuring Radiology operations are efficient, well-coordinated, and consistently delivered to the standards and practices established by the Radiology Lead. Working closely with the Radiology Lead, the 2IC will support daily workflows, contribute to continuous improvement, and help deliver exceptional patient care through strong organisation, attention to detail, and effective team support.

Key Requirements:

The successful candidate will demonstrate:

  • Strong situational awareness of department operations
  • Proactive problem-solving skills with strong attention to detail
  • Commitment to billing accuracy and revenue protection
  • Focus on delivering exceptional patient experience and service standards
  • Compassion and commitment to maintaining positive referrer relationships

Qualifications & Skills:

  • Minimum 2 years’ experience working in a private radiology practice (required)
  • Previous experience in medical administration or healthcare (highly desirable)
  • Strong customer service skills with a patient-focused approach
  • Understanding of medical terminology and the Australian healthcare system
  • Experience with billing, payment processing, and invoice creation
  • Previous leadership experience, or experience supporting, mentoring, or coordinating team members (desirable)
  • Strong organisational and multitasking skills, with the ability to manage competing priorities in a fast-paced environment
  • Excellent computer skills and proficient touch typing skills
  • Strong understanding of healthcare privacy and confidentiality requirements

Applicants must have:

  • A valid paid Working with Children Check
  • Evidence of immunity to the specific diseases outlined under the NSW Health Category A mandatory requirements

WiSE Medical is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

Company Overview

WiSE Medical is a walk-in specialist emergency clinic based in Macquarie Park and Robina, Gold Coast, with a third emergency clinic opening in Caringbah, NSW in September 2026. WiSE was founded by a group of emergency specialists, who are passionate about creating an environment of quality emergency care, without the crowds and wait times associated with emergency departments. Our aim is to provide a better environment for both patients and health care workers to receive and provide specialist care when they need it most, in a happy and collaborative environment. At WiSE, our ultimate goal is Happy Healthcare for patients and staff alike! Our WiSE Pathology lab and 24/7 emergency department, WiSE Plus Norwest, are also part of the WiSE Medical family.