We are entering an exciting stage of growth and transformation, and we are looking
for an exceptional, values driven, strategic leader to join our Executive team
as Chief Operating Officer.
This is not a traditional operations role. We need someone who can design systems,
lead people, build high performing teams and drive excellence.
About the Role
The Chief Operating Officer (COO) is a key executive leader, primarily responsible
for driving the organisation’s operational excellence.
The Chief Operating Officer position (COO) reports directly to the CEO and is accountable for the effective delivery of operational and service functions across the organisation. Through a collaborative and values-driven lens, the COO provides strategic and operational leadership to ensure services are high quality, customer-focused, financially sustainable, and compliant with all
regulatory and safeguarding requirements.
Key responsibilities of the role include:
- Strategic leadership over the organisation’s operations, modelling integrity, accountability, and values-based decision-making.
- Overseeing the effective delivery of services ensuring they are customer-centred, safe, high quality, and accessible within the bounds of contractual, funding, and compliance requirements.
- Monitoring operational performance, customer outcomes and supporting organisational
sustainability through robust planning, effective resource and budget management.
- Strengthening relationships with funders, government agencies, sector partners, customers and community stakeholders.
- Ensuring service delivery is customer centric and prioritises quality, safeguarding, human
rights, clinical care and governance.
- Driving innovation through designing new services, programs, models of care and
effective use of ICT and digital solutions that improve service delivery and workforce performance.
- Overseeing the management of risk and governance frameworks to ensure operational integrity and compliance.
- Leading, coaching and developing experienced service teams and motivating them to achieve
quality customer outcomes.
- Driving strategic initiatives as part of the WA Blue Sky Strategic Plan.
About us
Since 1992 WA Blue Sky has been a trusted provider of high-quality disability services across Perth in which each person’s individuality is respected. We are known for our commitment to quality support. Over the past five years we have undergone significant strategic growth and transformation, with continued expansion on the horizon.
At WA Blue Sky, in addition to skills and experience, we place great importance on finding individuals whose values align with our purpose. This alignment fosters a positive workplace culture and ensures strong connections with our customers and community.
Building on a long-term legacy of high-quality service, we are focussed on delivering growth and innovation while staying true to the customer family focussed roots of the organisation.
If you’re passionate about making a difference and growing with a purpose-driven
organisation, we’d love to hear from you.
About You
WA Blue Sky is seeking someone to bring new ideas and a passion for delivering
high quality, customer focused services. With a values-led team and
collaboration focused environment, WA Blue Sky is a place where you will enjoy
working together for a common goal. Our ideal candidate is a current Chief Operating
Officer or a senior leader looking for an opportunity to step up and showcase
their executive leadership potential. If you are a strategic leader with a proven
track record of driving innovation, managing change and supporting business
growth, we’re keen to talk to you.
To be successful in this role you will bring
- Qualifications in Business, Management, Health, Disability Services, or related discipline
(essential). MBA or equivalent is highly desirable.
- Minimum 5 years of significant executive leadership experience in complex, multi-site,
customer-focused organisations.
- Proven ability to lead operational and service delivery functions.
- Demonstrated success in driving organisational performance, continuous improvement, and team.
development, including leading change and organisational transformation.
- Strong financial management skills and commercial acumen, with the ability to balance
strategic and operational priorities.
- In-depth understanding of governance, regulatory compliance and risk management.
- Proven success in fostering a culture of innovation, accountability, collaboration,
and person-centred practice.
- Exceptional interpersonal, negotiation, and stakeholder engagement skills.
- High-level strategic thinking, analytical, and problem-solving capability, with the
ability to translate strategy into operational results.
Desirable Criteria
- Experience in disability, aged care, health, or community services.
- Experience in a similar COO or senior executive role.
- Growth and opportunity mindset.
- Ideal candidate will either have a clinical background or is a senior business leader.
(non-clinician) with knowledge of clinical governance and risk in a complex human services setting.
Essential Pre-Employment Requirements
- Right to Work in Australia
- NDIS Worker Screening Check
- Current Australian Driver’s Licence
- Current year Influenza Vaccination
Benefits
- Competitive Salary including a fully maintained motor vehicle
- Salary Packaging: Access to not-for-profit salary tax benefits
- Flexible Working Arrangements
- Free and confidential counselling through our Employee Assistance Provider
- Free annual flu vaccination
- A collaborative, supportive and fun working environment
- Free onsite parking
- An attractive office based in the Bentley technology park precinct
- End of trip facilities
How to apply
If you are a dynamic, people-focused leader ready to shape the future of a growing organisation, we want to hear from you. We ask you to provide an up to date resume and a covering letter demonstrating how your skills and experience match those we are looking for.
If you would like to request a copy of the Candidate Prospectus for this position, please email HR@wabluesky.com.au
Applications close at 4pm on 4 August 2026, however we may begin interviewing
before the closing date if suitable candidates are identified earlier.
WA Blue Sky embraces a culturally diverse and inclusive workforce. We respect individuals from all walks of life and encourage people from various backgrounds and cultures to join our organisation.
