InHome Services Manager

**Job Closes COB Monday 14 September 2026**

Tulgeen Group is a multi-faceted profit-for-purpose organisation, which, from informal origins in the mid 1970’s, has grown into a highly-regarded disability services provider. Currently employing 130 staff – who in turn earnestly support over 130 clients across multiple locations and commercial operations.

We’re looking for an InHome Services Manager who will help support:

• Our goal of bringing people with disabilities into work and other meaningful activities,
• Build social connections, helping them grow in their lives and careers, through our client inclusion services programs and Disability Employment Programs.

At Tulgeen, our mission is to inspire an inclusive, connected, and caring community. We have a strong commitment to inclusion, equity, and diversity in the workplace and throughout the community. We believe that everyone deserves the opportunity to be valued, respected and treated equally.

If you’re a multi-skilled manager or coordinator with a range of industry relevant professional and leadership skills and experience, able to manage a highly skilled, inclusive and caring workforce who make a profound positive difference to the lives of people with disability, we’d love to hear from you.

Benefits of Working with Tulgeen

• Salary sacrifice – Access Pay
• Working with a Not-For-Profit
• Monday to Friday, with flexible start and finish times

Position Purpose The ISM is responsible for the strategic and operational leadership of Tulgeen’s Inclusion Services, including Insync Bega and Eden Site.

This role ensures the delivery of high-quality, person-centered services that are compliant with NDIS Practice Standards, financially sustainable and aligned with Tulgeen’s strategic objectives and organisational values.

The InHome Manager provides leadership across service delivery, workforce capability, quality and safeguarding and continuous improvement, whilst driving service growth within the Bega Valley Shire for positive outcomes for people accessing services.

This position is accountable for financial performance, resource management, service development and stakeholder engagement, ensuring services remain responsive to emerging community needs and opportunities.

Key responsibilities include:

• Lead and support InHome Service Teams to deliver high-quality, person-centred supports
• Oversee workforce planning, rostering and SIL Rosters of Care (RoC)
• Build strong relationships with participants, families, employees and stakeholders
• Ensure services meet NDIS Practice Standards, safeguarding and compliance requirements
• Oversee incidents, complaints, risks and continuous improvement activities
• Manage service budgets, utilisation and operational performance
• Monitor service quality, participant outcomes and workforce performance
• Support the ongoing growth, sustainability and improvement of InHome Services
• Participate in the On-Call roster and provide leadership for the after-hours matters

Key attributes include:

• Oversee day to day service area operations in coordination with the Coordinator and Team Leaders
• Highly organised with the ability to manage competing priorities
• Accountable and confident decision-maker
• Strong commitment to participant rights, quality and safeguarding
• Collaborative leadership style with the ability to develop others
• Continuous improvement mindset

Supervisory/Management Responsibilities

• InHome Leadership Team and Rostered DSW’s

Enquiries

If you would like to have a confidential discussion about this Role, or would like the Position Description, please contact Tulgeen on (02) 6499 0800 or email recruitment@Tulgeen.com.au.

Applying for the Role

Please apply through Employment Hero with a CV and a Cover Letter by no later than COB Monday 14 September 2026.