Job Purpose:
The role of Field Calibration Technician is pivotal in the growth strategy of Trescal Australia.
As the world leader in calibration services, we provide precision calibration expertise in every industry, geography and instrument across the world. Trescal combines the power of an international group, a dense network of technical experts and responsive local laboratories.
As a service company, our people are at the heart of what we do. We provide training programs, engagement with local communities and a commitment to improve the world around us, inch by inch.
Ensure all jobs are completed in a timely fashion with the best possible turnaround time (TAT).
Ensure all reports are accurate and error-free before they are submitted to Service Coordinators, Team Leaders, or clients.
Duties and Responsibilities:
- Perform calibrations, verifications, testing, preventative maintenance and repairs on
Temperature, Pressure, Flow, Weighing and Analytical Instrumentation as requested by the customer and instructed by the Field Team Leader for our customers.
- Ensure all calibrations are performed as per documented Trescal calibration procedures.
- Ensure all jobs are completed in a timely fashion with best possible TAT
- Ensure that reports are accurate and error free before they are submitted to Service Coordinators, Team Leaders or clients
- Be involved and responsible for resolving first line customer queries and complaints as
required.
- Participate and encourage teamwork within the service area and company as a whole.
- Delivering service to company KPI’s and QA
- Maintenance and calibration of internal equipment.
- Ensure any Laptops and Phones provided are treated with care and maintained in good order. Any problems, loss or damage are to be brought to the attention of your Field Manager or State Manager
- Ensure any personal accident occurring on site or in Trescal Labs is reported to your Team
Leader or Branch Manager and OHS Officer immediately.
- Ensure risk assessments, JSA, SWMS are completed as appropriate
- Participation in field management meetings and laboratory toolbox meetings
- Assist with pricing and quoting as directed by the Team Leader
- Looking after company asset at all times- help preserve service life Any other reasonable tasks as instructed by the Field Team Leader or Branch Manager
Experience and Qualifications
Mandatory
- Skills and experience with digital, electronic, mechanical and pneumatic instrumentation.
- Technically competent in performing traceable calibrations to various instrumentation
- Technically competent in performing repairs to various instrumentation
- Good understanding of computing systems and business software
Highly Desirable
- ·Previous work experience in a process control organisation
- ·Previous work experience in providing traceable calibration services
- ·Familiar with the use and operation of Quality Management Systems
Mandatory
- Trade qualification in process control instrumentation, electrical, electrical engineering, or industrial electronics.
Highly Desirable
- Degree or diploma in engineering
- Restricted Electrical License
Required Personal Qualities
- Strong organisational skills and ability to stick to agreed deadlines
- Flexibility and a team-based approach to tackle workload day-to-day
- A passion for continuous improvement
- Ability to work autonomously
- An open mind and a “can do “and solution focused attitude
- Proficiency in using calibration software and laboratory information management systems (LIMS).
- Professional presentation and approach to the job, colleagues and clients.
- Professional level of written and verbal communication skills.
- Excellent customer service skills.
- Dedication to building long lasting relationships with customers and stakeholders
- Dedication to exceeding sales targets in the budget
- Able to work autonomously on a daily basis and manage time effectively.
- Math’s & English (communication)
- Mechanical and computer aptitude (Excel etc.)
- Punctual
Working Conditions
- Normal working conditions, OT as required by the business and agreed by the employee
- Working across NSW and occasionally interstate on customer sites.
- Frequent stays in hotels for job duration
Direct Reports
- Field Service Team Leader- TSA
