Employment OS for your Business

National Account Manager

Mulgrave, Victoria 3170, Australia • Full-time
AI Job Summary
  • Minimum 3+ years’ experience in account management within retail or beauty.
  • Experience working with major Australian retailers (e.g., Big W, Harris Scarfe, Kmart, Target, David Jones).
  • Experience managing clearance of aged and excess stock (close-outs).

Role Type

Permanent • Full-time • Associate

Description

About Us

At Total Beauty Network (TBN), we are proudly Australian and we’re home to some of Australia’s most loved beauty brands INIKA Organic, Raww, Colour by DB, and Designer Brands (DB).

Celebrating 20 years of innovation, we are proudly 100% cruelty-free and committed to creating affordable, conscious beauty for customers around the world. With a strong and growing global footprint and ambitious expansion plans across major retailers, we’re continuing to invest in our brands, our channels, and our people and this is where you come in.

About the Role

We are growing! As we continue to expand, we’re bringing in a third National Account Manager to support our growing portfolio and retail expansion. Some of the accounts we work with Big W, Harris Scarfe, Kmart, Target and David Jones just to name a few!

Reporting directly to the Head of Sales, this role is a blend of working across our major retail accounts and you’ll partner closely with the existing NAM team, supporting key retailers while taking a hands-on approach to driving sell-through, executing promotional activity, and finding commercial solutions to move stock.

What You’ll Be Doing

  • Work across key major retail accounts, supporting the NAM team to drive performance
  • Execute promotional plans, trading activity, and in-market initiatives
  • Identify and action commercial opportunities to drive sell-through
  • Support forecasting, pricing, and promotional planning
  • Work cross-functionally with marketing, supply chain, and finance
  • Clearing aged and excess stock (close-outs)
  • Use data and insights to drive decisions and improve outcomes

About You

You’re a hands-on, commercially minded operator who likes being in the detail and making things happen.

You’ll bring:

  • 3+ years’ experience in account management within retail or beauty (must)
  • Experience working with major retailers
  • Strong commercial instincts and problem-solving ability
  • A track record of driving sales and executing in-market activity
  • Confidence working with data, forecasting, and promotions
  • A proactive, get-it-done mindset
  • Experience with clearance/aged stock

Why Join Us?

  • A business that’s growing fast and investing in its sales team
  • A role where you can make a real commercial impact
  • Direct exposure to the Head of Sales and senior leadership
  • Generous staff discounts across all brands
  • Birthday leave, team events, and a great culture
  • Onsite parking at our Mulgrave HQ

If you’re a commercially driven NAM who enjoys being hands-on and wants to play a key role in driving performance we’d love to hear from you.

Apply now and be part of what’s next for TBN.

Company Overview

Total Beauty Network (TBN) is a successful Australian owned, family operated healthy beauty business. We are 100% committed to creating quality, affordable beauty products that are natural, organic and cruelty-free. Our award-winning brands include Inika Organic, Designer Brands (DB) Cosmetics, Raww Cosmetics and Colour by TBN. Products are proudly distributed to pharmacies, beauty salons, health stores and selected department stores.