Administration Assistant

Summary:

We are seeking a dedicated Administration Assistant to join our team in Bahrs Scrub, Queensland. This part-time, permanent role is essential in supporting our social care operations, ensuring efficient administrative processes that contribute to the well-being of our clients. The ideal candidate will possess strong organisational skills and a passion for making a difference in the community.

What you’ll be doing

• Answering phones and emails, and responding to general client and staff enquiries
• Entering and maintaining accurate client and staff records in VisualCare
• Assisting with client intake documentation and onboarding of new participants
• Supporting the rostering team with shift confirmations, timesheets and staff records
• Filing, scanning and maintaining organised physical and digital records
• Providing general administrative support to the Administration Team Leader and wider team

What we’re looking for

• Prior experience in an administration, reception or customer service role
• Strong organisational skills and attention to detail
• Confident communicator, both written and verbal
• Comfortable learning new systems and software
• A current NDIS Worker Screening Check (or willingness to obtain one)
• Experience in the NDIS or community services sector is well regarded but not essential