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AI Job Summary
- Proven experience in an administrative or client-facing role, preferably in a similar industry.
- Experience serving as primary point of contact for client inquiries and support.
- Experience managing and maintaining client records and databases with accuracy and confidentiality.
Role Type
On-site • Temporary • Casual • Associate
Pay Rate
$35 AUD – $45 AUD (Hour)
Description
Summary:
The Client Connection & Administration Officer plays a vital role in ensuring effective communication and administrative support within our organisation. Based in Nowra, New South Wales, this casual position is essential for maintaining client relationships and streamlining administrative processes, contributing to the overall efficiency and success of our operations.
Responsibilities:
- Serve as the primary point of contact for client inquiries and support, ensuring timely and effective communication.
- Manage and maintain client records and databases, ensuring accuracy and confidentiality.
- Assist in the preparation of reports, presentations, and other documentation as required.
- Coordinate meetings and appointments, including scheduling and follow-up communications.
- Support the administration team with various tasks, including filing, data entry, and office organisation.
- Contribute to the development and implementation of administrative procedures to enhance efficiency.
Qualifications:
- Proven experience in an administrative or client-facing role, preferably within a similar industry.
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Ability to work independently and as part of a team.
- Attention to detail and a commitment to maintaining high standards of accuracy.
Company Overview
South Coast Therapy & Support is an award-winning allied health organisation dedicated to helping people achieve greater independence, wellbeing, and quality of life. We deliver person-centred services across the NDIS, aged care, DVA, and private sectors, combining clinical excellence with innovative, evidence-based practice. Our collaborative team of therapists and support professionals is passionate about creating meaningful outcomes while fostering a supportive culture where clinicians can thrive, grow, and make a genuine difference. Every day, we work to strengthen communities, build lasting relationships, and empower people to live their best lives.
