Billing Analyst

About Smokeball

Not to brag, but we’ve been awarded the #1 Best Place to Work for 2026 (Medium-Sized Companies) by Great Place to Work Australia. With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software, helping small and mid-sized legal practices run their best firm and live their best life. We’re passionate about what we do, and our clients know it!

Summary:

This position is essential for supporting the financial health of the organisation, facilitating timely invoicing, and resolving discrepancies. The ideal candidate will contribute to the efficiency of billing operations and enhance customer satisfaction through meticulous attention to detail and effective communication.

Responsibilities:

• Prepare and issue invoices to clients in a timely manner
• Monitor and reconcile billing discrepancies and resolve issues promptly
• Maintain accurate records of billing transactions and client accounts
• Collaborate with the finance team to ensure compliance with financial regulations
• Assist in the preparation of financial reports related to billing activities
• Respond to client inquiries regarding billing and payment issues
• Support the implementation of billing software and process improvements

Qualifications:

• Proven experience in billing or accounts receivable, preferably in the SAAS sector
• Strong analytical skills with attention to detail
• Proficient in Microsoft Excel and billing software
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organisational skills and the ability to manage multiple tasks

What’s in it for you?

💵 Competitive Salary

🧘 Wellbeing allowance

💭 Be part of a forward-thinking company that is transforming the legal industry.

🌴 Reboot days & Birthday leave

👪 Paid Parental Leave

🥡 Office lunches and loads of snacks

🧢 And of course…the SWAG!

*Smokeball is an equal opportunity employer and is committed to providing an open, welcoming environment for everyone. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Don’t meet all the criteria? No worries! If our values resonate with your personal values and you think you have what it takes, we’d love to hear from you!

Please note: This role is only open to Australian residents. Unfortunately, we are not able to offer sponsorship currently.

Please note: We are not working with agencies for this role and do not accept unsolicited resumes.