Simba Global is a leader in commercial and retail environments around the world. We link our proud textile heritage with a focus on the future to transform every aspect of our business.

With a focus on Making Better, Together, we work to contribute to a better world – for every person, every relationship, and every community. In all that we do, in every country that we touch, we will be better tomorrow than we are today.

You can be a part of the Simba difference.

About the Role

You’ll be right at the heart of our customer experience, supporting our senior team and taking ownership of your own accounts as you grow your confidence and capability. This role is perfect for someone who’s ready to learn, grow and begin building a long-term career in account management.

Specifically, you will:

• Support Account Managers with customer enquiries, quotes, orders and account administration.
• Enter and maintain accurate customer, product and order data across company systems.
• Coordinate product samples, customer submissions and order tracking from request through to delivery.
• Act as a key point of contact for customers, providing updates and resolving issues promptly.
• Work closely with Product, Operations, Customer Service and Supply Chain to deliver customer commitments.
• Build product knowledge and commercial capability while supporting a portfolio of customer accounts.

About you

You are customer-obsessed and love solving problems, building relationships and are constantly learning. You don’t need to have years of sales experience, but you do bring strong people skills, curiosity about how businesses work, and a genuine desire to grow.

We are looking for:

• 1–3 years’ experience in a B2B, sales support, customer service, buying support, or account coordination role.
• Strong administrative and organisational skills, with high attention to detail and numeric accuracy.
• Confidence working with data (e.g. sales reports, pricing, margins) and the ability to learn new systems quickly.
• Clear, professional communication – written and verbal – with the ability to build rapport and trust with customers and internal stakeholders.
• A genuine interest in account management as a career path – you want to grow into managing accounts over time.