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AI Job Summary
- Must hold a current NSW Responsible Service of Alcohol (RSA) Certificate.
- Must hold current NSW Responsible Conduct of Gaming (RCG) and NSW Advanced RCG certificates.
- Experience proactively approaching members/guests to ensure licensing compliance, including refusal of entry and refusal
Role Type
On-site • Permanent • Part-time • Entry Level
Description
Why do we have this role…
- To provide exceptional customer service to all our visitors and guests, including our signature customer experience to each and every person.
- Provide customers with a high level of satisfaction with prompt, accurate, and helpful information.
Essential to the role…
- Responsible Service of Alcohol Certificate- Current NSW
- Responsible Conduct of Gaming- Current NSW
- Advanced RCG- Current NSW
- Willing to undertake a Mandatory Anti Money Laundering and Police Check
What key responsibilities does this role have?
- Welcome (meet, greet) and farewell to our members and guests, focusing on creating memorable, signature experiences for every person, every time.
- Processing memberships and taking payments.
- Data entry.
- Proactively approaching members and guests to ensure they meet club and licensing requirements, refusal of entry in line with compliance requirements, and documenting refusals.
- Providing information and up-selling of facilities, products and membership to new and existing members.
- Processing take-away alcohol purchases.
- Ability to work weekends and nights
Benefits…
- Working for one of the largest and most respected employers in the Shoalhaven
- Above Award rates + benefits!
- A supportive and people-first workplace
- Rewards & recognition program
- Growth & Development opportunities
- Uniforms provided
- Silver golf membership
- 50% discount on meals during shifts
