Elder Care Coordinator

Are you passionate about supporting Elders and helping them access the care and services they deserve? PAMS is seeking a dedicated Elder Care Support (ECS) Coordinator to join our team and provide culturally safe, person-centered support to Aboriginal Elders and their families.

About the Role

The ECS Coordinator supports Elders to navigate the aged care system, access appropriate services, and understand their care options. Working closely with clients, families, aged care providers, assessors, and the Elder Care team, you will advocate for culturally safe care and help ensure Elders receive the support they need.

Key Responsibilities

• Support clients through the My Aged Care and assessment process.
• Assist Elders and families to understand available services, care plans, and provider agreements.
• Advocate for clients to ensure their cultural, care, and wellbeing needs are met.
• Liaise with aged care assessors, service providers, and community supports.
• Maintain accurate records and contribute to reporting requirements.
• Build and maintain strong relationships with community members and service providers.

About You

To be successful in this role, you will have:

• Experience working with Aboriginal and Torres Strait Islander communities.
• Excellent communication and relationship-building skills.
• Knowledge of My Aged Care and aged care support pathways.
• Strong organisational, record-keeping, and reporting skills.
• The ability to work independently while contributing positively to a team environment.
• A current unrestricted Manual C Class Driver’s Licence.

Desirable

• Qualification in a health, aged care, or community services related field.
• Current First Aid Certificate.
• Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.