Patient Experience Officer

Grafton, New South Wales 2460, Australia • Part-time

Role Type

On-site • Permanent • Part-time • Mid-level Senior

Description

Discover the balance. Enjoy more flexibility, diverse career pathways, the opportunity to learn and grow, salary packaging + more.

Employment Type: Permanent -Part Time

Position Classification: Admin Off Lvl 5

Remuneration: $73,551.21 – $75,219.36 per annum pro rata

Hours Per Week: 16hrs

Requisition ID: REQ504782

About Northern NSW Local Health District (NNSWLHD)

We are healthcare community, caring for the people of the Northern Rivers. We understand that high quality healthcare and quality of life go hand in hand. Our hospitals, and our community health and multipurpose services are a well-balanced modern network truly connecting the communities we serve across the Tweed, Richmond and Clarence Valleys.

If you care about high quality healthcare and quality of life, we encourage you to join us.

You care. We care. Learn more about NNSWLHD here.

About the role

Grafton Base Hospital is seeking a Patient Experience Officer – Emergency Department to deliver a great customer experience every day. Enhancing effective patient and carer communication, particularly between the patient, carer and clinical staff. Focussing on improving the experience for patients and carers located in the waiting room of the Emergency Department.

Join our team and you’ll enjoy:

Salary packaging and novated leasing – increase your take-home pay.

Fitness discounts – focus on your health and wellbeing.

Growth – access to professional and personal development.

Team culture – work in a collaborative, flexible and supportive team environment

Opportunities to start or build a career, or re-enter the workforce

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Rebecca Stanton on Rebecca.Stanton@health.nsw.gov.au

Applications Close: 29 July 2024

This recruitment may be used to fill future positions for permanent, temporary and casual positions.

NNNSWLHD embraces the diverse skills and perspectives that our people bring to the workplace. We foster inclusiveness and diversity to help us deliver quality care to our community.

NNSWLHD is committed to reconciliation and strongly encourages Aboriginal and Torres Strait Islander people to apply for this position. All applications from Aboriginal and Torres Strait Islander people will be viewed most favourably. For help with your application to this role visit Stepping Up, our online recruitment resource for Aboriginal people.

To apply for this position, you must be an Australian citizen or permanent resident, or be able to independently, legally live and work in Australia. For more information, please see www.border.gov.au.

You may be subject to a probationary period of six months from the date of appointment to this position.

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