TRANSFORMING THROUGH TECHNOLOGY
PMY Group (PMY) exists to transform the way people operate and interact with public venues and places through technology. Within this we aspire to:
- Be leaders in the strategy, design, integration, and management of the Smart Technology Ecosystem within a public venue or place.
- Provide convenient and effective Next Generation Platforms to support venue operations and commercialisation.
- Deliver highly valuable and unique insights on operations and patron behaviour. Be the experienced, reliable, and trusted technology partner for the market.
We have proudly supported more than 1,000 clients globally, across four key regions (APAC, USA, UK and EMEA) and are focused on continuing our aggressive expansion through our end-to-end offering.
POSITION OVERVIEW
As a Technical Project Coordinator, you will play a vital role in supporting the planning, execution, and completion of technical projects within our organisation. Your responsibilities will include coordinating tasks, managing resources, and ensuring effective communication among team members and stakeholders. You will work closely with project managers, technical teams, and clients to ensure projects are delivered on time, within scope, and to the desired quality standards.
RESPONSIBILITIES
Customer:
- Identify and define requirements for responses to a customer brief, taking the lead of the response process to secure new business.
- Actively contribute to the development of proof-of-concept solutions.
Project Coordination:
- Assist in the development and maintenance of project plans, schedules, and budgets.
- Coordinate and monitor project activities to ensure alignment with project goals and timelines.
- Track project progress and report on milestones and deliverables.
Communication and Collaboration:
- Facilitate effective communication between project team members, stakeholders, and clients.
- Organise and participate in project meetings, prepare agendas, and document meeting minutes.
- Ensure timely and accurate dissemination of project information to relevant parties.
Resource Management:
- Assist in the allocation and management of project resources, including personnel, equipment, and materials.
- Coordinate with technical teams to ensure resources are available and effectively utilised.
- Monitor resource usage and identify potential issues or bottlenecks.
Documentation and Reporting:
- Maintain accurate and up-to-date project documentation, including project plans, schedules, status reports, and risk assessments.
- Prepare and distribute regular project status reports to stakeholders.
- Ensure all project documentation is properly archived and accessible.
Issue and Risk Management:
- Identify and document project risks and issues and assist in developing mitigation strategies.
- Monitor and track the resolution of project issues and risks.
- Escalate critical issues to project managers and stakeholders as needed.
Quality Assurance:
- Assist in ensuring that project deliverables meet quality standards and requirements.
- Coordinate with quality assurance teams to conduct reviews and inspections.
- Help implement corrective actions to address any quality issues.
Technology:
- Provide expert technical advice and guidance to resolve key challenges while adhering to agreed business standards and timelines.
- Regularly update service and product information in systems to enhance operational effectiveness and profitability.
- Inspire continuous efficiencies in products and services across multiple workstreams.
General:
- Demonstrate values and attitudes that promote healthy and safe behaviours.
- Take ownership of assigned issues and manage incidents/requests through to resolution.
- Ensure strict adherence to all policies and procedures for both self and the group.
KNOWLEDGE, SKILLS & EXPERIENCE
- Strong analytical skills, demonstrating a keen attention to detail.
- Outcome and solutions-oriented mindset, with a collaborative approach to problem-solving.
- Exceptional communication skills, capable of managing stakeholders at all levels.
- Proficient knowledge of Information and Communication Technology (ICT) and its application in business processes.
- Understanding of networking technologies and principles (Switching, routing, firewalls, VPN’s etc)
- Expert understanding of audio visual and digital media devices, protocols, and formats (LCD, LED, HDMI, VGA, DVI, h.264, etc)
