Clinical Lead (NDIS Disability Services)

NSW | A Phendit Disability & Home Care Service

Lead with Purpose. Build with Impact.

At A Phendit Disability & Home Care Service, we are not just delivering supports — we are building a clinically driven, values-led organisation that empowers people to live independently with dignity.

Guided by our mission: “Partner in Hope. Every Need Deserves Impactful Touch.”

We are now seeking a high-performing Clinical Lead to take ownership of our clinical governance, risk, and quality systems as we scale.

About the Role

This is a senior leadership role responsible for establishing and overseeing clinical excellence across the organisation.

You will play a key role in:

• Building and embedding clinical governance frameworks
• Ensuring compliance with NDIS Practice Standards
• Leading risk, incident, and safeguarding systems
• Supporting and developing our clinical and frontline workforce

This is an opportunity to shape a growing organisation from the ground up.

Key Responsibilities

Clinical Governance & Compliance

• Lead and maintain Phendit’s clinical governance framework
• Ensure compliance with **NDIS Quality and Safeguards Commission requirements
• Drive audit readiness and quality assurance

 Risk & Incident Management

• Oversee incident and reportable incident processes
• Analyse trends and implement preventative strategies
• Ensure safeguarding and participant protection

Clinical Oversight

• Provide oversight for participants with:
• Complex health needs
• Mental health conditions
• Behavioural challenges
• Review and approve support plans and risk strategies

Workforce Leadership

• Provide clinical supervision and mentorship
• Develop staff competency frameworks
• Deliver training and guidance to teams

Behaviour Support & Restrictive Practices

• Ensure compliance with restrictive practice regulations
• Work alongside Behaviour Support Practitioners
• Drive reduction and elimination strategies

Continuous Improvement

• Lead clinical audits and improvement initiatives
• Identify service gaps and implement solutions

About You

You are a confident clinical leader who thrives in a growing environment and is passionate about building safe, high-quality services.

Essential

• Registered Nurse (RN) or Allied Health qualification
• Minimum 3+ years clinical experience
• Strong understanding of:
• NDIS Practice Standards
• Clinical governance
• Risk and safeguarding
• Proven leadership and team development experience
• Excellent communication and decision-making skills

Highly Desirable

• Experience in NDIS disability services
• Exposure to high-intensity supports
• Experience with restrictive practices frameworks
• Audit and compliance experience

Why Join Phendit?

Build Something Meaningful

Play a key role in shaping a growing, purpose-driven organisation

Leadership Opportunity

Own and lead the clinical direction of the service

Values-Driven Culture

Work in a team that prioritises compassion, integrity, and excellence

Career Growth

Opportunity to progress into Head of Clinical Services as we scale

What We Offer

• Competitive salary package
• Professional development support
• Leadership autonomy
• Flexible working arrangements
• Opportunity to influence organisational growth

Apply Now

If you are ready to lead with purpose and build a high-impact clinical service, we would love to hear from you.

Apply via Seek/Indeed or email your CV and cover letter to: Career@phendithdcare.com.au

A Phendit Disability & Home Care Service is committed to safeguarding and promoting the wellbeing of all participants. We are an equal opportunity employer and encourage applications from diverse backgrounds.