Front of House – EOI

Perth Festival is your summer invitation to otherworldly experiences. We’re a not-for-profit multi-arts festival that brings world-class performance, music, film, visual arts and literary events to Perth, Western Australia, every summer. As Australia’s longest-running arts festival, we’ve spent more than 70 years celebrating Perth, its people and its culture on the shores of the Derbarl Yerrigan (Swan River)

About the role

We are seeking enthusiastic individuals for the 2027 Perth Festival Front of House team. This temporary, casual position offers an exciting opportunity to engage with visitors and ensure a welcoming atmosphere, contributing to the overall success of our events and operations.

FOH duties include but are not limited to: 

• Patron Services, general enquiries and Wayfinding 
• Ticket Scanning / Checking 
• Queue management and Wristbanding 
• Merchandise  
• Event space presentation and safety 
• Green Team and Sustainability 
• Access and Inclusion

Essential:

• Previous experience in a customer service role, preferably in hospitality or arts.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Basic numeracy skills for handling cash and transactions.
• A passion for the arts and a commitment to providing excellent service.
• Commitment to providing inclusive and responsive assistance to patrons with diverse access requirements
• Flexibility to work varied hours, including evenings and weekends. 

Desirable:

• Experience working within arts, festivals or performing arts venues.
•   First Aid Certification