Join the Perfume Forever Team

Are you passionate about fragrance, beauty and creating exceptional customer experiences?

Perfume Forever is looking for a Fragrance Advisor to join our Miranda team and help customers discover fragrances they will love. This is an exciting opportunity for someone who enjoys working with people, has a genuine interest in fragrance and wants to develop their knowledge within the luxury beauty industry.

About the Role:

As a Fragrance Advisor, you will be responsible for delivering exceptional customer service while helping customers Discover Their Signature Scent. You will work closely with customers to understand their preferences, personality and fragrance needs, then confidently recommend products that suit them.

Your responsibilities will include:

• Welcoming and engaging customers in-store
• Providing personalised fragrance consultations
• Recommending fragrances based on customer preferences and occasions
• Learning and confidently presenting our designer and niche fragrance collections
• Delivering an elevated, luxury customer experience
• Achieving individual and store sales targets and KPIs
• Maintaining exceptional visual merchandising and store presentation
• Ensuring testers and displays are clean, organised and fully stocked
• Assisting with stock management, replenishment and inventory processes
• Processing sales and transactions accurately
• Assisting with online and click & collect customer orders when required
• Supporting promotional and brand activations
• Maintaining a clean, organised and welcoming store environment
• Following all company policies, procedures and loss-prevention standards.

What we are looking for:

We are looking for someone who is:

• Passionate about fragrance, beauty, fashion or luxury retail
• Naturally confident and engaging with customers
• Sales-focused and motivated by achieving targets
• Well-presented and professional
• Energetic, positive and enthusiastic
• Comfortable approaching and engaging customers
• A strong communicator and active listener
• Reliable, punctual and flexible
• Able to work independently as well as part of a team
• Interested in learning about fragrance, perfume houses and fragrance notes
• Previous retail, fragrance, beauty or customer service experience is highly regarded

Fragrance experience is advantageous, but not essential. We are looking for the right personality, attitude and passion to deliver an exceptional customer experience.

AVAILABILITY REQUIREMENTS

This is a casual retail position, with shifts scheduled according to business requirements.

Availability to work Thursday evenings and weekends is essential.

Additional availability during weekdays, evenings, public holidays and peak retail periods will be highly regarded.

Apply Now

Please submit your resume and a brief cover letter outlining why you would be a great fit for the Perfume Forever team.

Perfume Forever is an equal opportunity employer.