Join Our Team as a Food & Beverage Supervisor at Peninsula Hot Springs
Peninsula Hot Springs is a multi award-winning wellbeing and spa destination located on the beautiful Mornington Peninsula. We are passionate about creating unforgettable experiences where people can relax in nature and connect with the deep well of their being. We employ over 400 approachable, professional, and supportive staff across many departments who offer our guests unsurpassed wellness, hot springs experiences and an exceptional level of service.
Are you a seasoned hospitality professional with a passion for providing exceptional guest service and leading a team?
Peninsula Hot Springs invites you to embark on a rewarding journey as a Food & Beverage Supervisor.
About Us
Nestled in the heart of nature, Peninsula Hot Springs is a renowned wellness destination that places relaxation and connection at the forefront of our mission. We are committed to offering our guests an unforgettable experience, where they can relax in nature and connect with their inner selves. Our Food & Beverage team plays a pivotal role in enhancing this experience.
Your Role
As a Food & Beverage Supervisor, you will lead our dedicated team in delivering exceptional customer service in our dining and beverage areas. Working in a full time capacity, 38 hours across Wednesday to Sunday.
Your responsibilities will include:
Guest Experience
- Oversee the dining experience, ensuring that guests receive attentive and personalised service.
- Address guest inquiries and concerns, striving to exceed their expectations.
Team Leadership
- Supervise and motivate a team of food and beverage staff, ensuring they provide exceptional service to our guests.
- Lead by example, setting high standards for professionalism, efficiency, and guest satisfaction.
Operations Management
- Maintain efficient daily operations in the dining areas, including inventory control and adherence to safety and hygiene standards.
- Collaborate with the kitchen team to ensure seamless food and beverage service.
Qualifications
- Proven experience in a supervisory or management role within the food and beverage industry.
- Extensive experience in fine dining environments, consistently providing memorable guest experiences.
- Strong leadership skills with a focus on team development and guest satisfaction.
- Excellent communication and interpersonal abilities.
- Understanding of food safety regulations, beverage service standards, and expertise in managing food allergies and intolerances.
- Current RSA and strong barista skills
- Must have flexibility around working days and evenings
What We Offer You
Our employees are our greatest asset, and your health and well-being are of utmost importance to us. We offer our team members:
- Generous Complimentary bathing for you and your immediate family
- Discounts on dining, retail, and spa treatments
- Access to wellness activities such as fitness workshops, yoga, and meditation classes
- A supportive and inclusive environment with service recognition
- Continuous training and career development opportunities – grow your career with us!
- Fresh fruit and teas daily
To learn more about life at Peninsula Hot Springs, visit our website http://www.peninsulahotsprings.com/our-story/careers/
To apply, please submit your resume and cover letter to us – we look forward to hearing from you!
