Audit & Compliance Lead
0.8 FTE |Permanant | Remote | SCHADS Level 6
We’re looking for someone special who sees organisational quality and compliance as something we build together.
This is a rare opportunity for someone who genuinely enjoys bringing order to complexity, building trusted relationships, and helping teams feel confident about quality, compliance and continuous improvement.
You’ll be just as comfortable analysing evidence and accreditation standards as you are partnering with leaders, coaching colleagues and making compliance feel practical, supportive and achievable.
If you’re someone who believes great governance starts with great relationships, we’d love to meet you.
About us
PANDA is a values-driven, national mental health organisation committed to supporting families through the perinatal period. For over 40 years, everything we do has been shaped by lived experience, practice expertise and evidence.
Our work is grounded in compassion, continuous improvement and collaboration.
We believe quality isn’t a destination or an audit event. It’s something we build every day through good systems, strong relationships and a shared commitment to doing better.
Who you are
You’re someone who naturally earns trust.
People see you as organised, thoughtful and approachable. You enjoy helping others understand quality requirements without overwhelming them, and you’re able to balance attention to detail with warmth and practicality.
You bring:
- experience in audit, accreditation, compliance and quality improvement
- the ability to build collaborative relationships across all levels of an organisation
- confidence interpreting standards and translating them into practical actions
- strong analytical skills with exceptional attention to detail
- excellent written communication and reporting skills
- sound judgement when handling confidential or sensitive information
- a calm, organised approach when managing multiple priorities
- alignment with our values and continuous improvement mindset
- You enjoy bringing people on the journey and know lasting compliance comes from partnership, not policing.
About the Role
Reporting into the Executive Manager of People, Safety & Compliance our Audit & Compliance Lead will manage PANDA’s audit, accreditation and compliance program, maintaining readiness against national quality and digital mental health standards.
You’ll work across every area of the organisation, supporting leaders to strengthen quality systems, monitor improvement activities, prepare for accreditation, manage evidence, and build confidence in compliance processes.
This is a highly collaborative role where your ability to build relationships will be just as important as your technical expertise.
Your impact
- Coordinate organisational audit and accreditation activities
- Maintain evidence, registers and quality improvement actions
- Support accreditation readiness across multiple standards
- Partner with leaders to strengthen quality and compliance practices
- Identify trends, risks and opportunities through analysis and reporting
- Support governance committees with quality and compliance reporting
- Coordinate records requests and information management processes
- Help foster a positive culture of quality, learning and continuous improvement
What You Bring (Essential)
- Three or more years’ experience in audit, compliance, accreditation or quality assurance
- Experience supporting health, mental health, community services or digital service accreditation
- Knowledge of National Standards of Mental Health Services, Quality Improvement Council Health and Community Services Standards, National Safety and Quality Digital Mental Health Standards, National Standards for Volunteer Involvement and any other relevant quality and accreditation standards
- Experience leading or coordinating continuous improvement activities
- Experience supporting privacy, records requests or information release processes
- Strong project coordination and organisational skills
- Excellent written and verbal communication skills
- High attention to detail and strong analytical capability
- Confidence using Microsoft 365, including SharePoint, Teams, Outlook and Excel
- Ability to manage confidential information with discretion
- A collaborative, self-directed approach aligned with PANDA’s values
- To support effective remote work, you’ll need a reliable internet connection with minimum speeds of 100 Mbps download and 20 Mbps upload.
Desirable
- Experience in a national or remote service environment
- Experience with volunteer-involving organisations
- Experience preparing reports for executive or governance committees
- Project management qualification
What’s in it for you
- Meaningful work that strengthens the quality of mental health services
- Opportunity to shape organisation-wide quality improvement
- Supportive, collaborative team environment
- Flexible remote working
- Employee Assistance Program (EAP)
- NFP salary packaging & Portable Long Service Leave
- Learning and development opportunities
Want to know more about us?
Check out what we do and how we work:
Website: www.panda.org.au
LinkedIn: https://au.linkedin.com/company/post-and-antenatal-depression-association
Inclusion matters
We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, dads, young parents, people in rural or regional areas, people with disability, and LGBTIQA+ communities.
We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your talent, skills and potential. Please contact us if you need any adjustments to our application and recruitment process.
Interested?
If this role feels aligned with your strengths and how you like to work, hit apply. We’ll be reviewing applications soon and connecting with candidates who look like a great fit.
We look forward to meeting you.
