🏨 EXECUTIVE HOUSEKEEPING MANAGER | MELBOURNE CBD

Are you the person who walks into a hotel, spots what needs fixing and actually gets it done? 👀

Do you know how to lead a team, keep standards high and get results without standing on the sidelines? 💪

Then we want to hear from you! 🚀

We’re looking for an Executive Housekeeping Manager who is confident, hands-on, people-focused and ready to make a real impact. ⭐

This isn’t a “sit in the office and hope everything runs smoothly” kind of job.

🔥 YOU’LL BE RIGHT IN THE ACTION.

You’ll lead the team, work with management, solve problems, improve performance and make sure our guests walk into a property that looks and feels its best. ✨

🌟 WHY YOU’LL WANT TO WORK WITH US

👥 YOU’LL HAVE A TEAM TO LEAD

You’ll bring the team together, set the standard and help everyone perform at their best.

We want a manager who leads by example, gets involved and knows how to bring out the best in people. 🤝

📊 YOUR PERFORMANCE ACTUALLY MATTERS

We’re KPI-driven, which means you’ll know what success looks like.

🎯 Set the target. Build the plan. Get the results.

And when you smash those targets, we’ll notice! 🏆

🏅 EMPLOYEE OF THE MONTH

We love recognising people who go the extra mile. 🌟

Great leadership, strong results, excellent guest feedback and a team performing at its best could see you recognised as our Employee of the Month. 🎉

📈 WANT TO MOVE UP?

We’re big on progression.

If you perform, develop your team and show you’re ready for more, we want to give you opportunities to grow with us. 🚀

🎓 TRAINING IS PROVIDED

Already experienced? Great!

We’ll still give you training on our systems, processes, standards and expectations so you know exactly how we operate.

🏨 MORE THAN ONE SITE

There may be opportunities to work across multiple sites, giving you more experience, more exposure and the chance to build your management skills even further.

🧹 WHAT YOU’LL ACTUALLY BE DOING

You’ll be responsible for making sure the housekeeping operation runs like it should.

That means:

✅ Leading and motivating the housekeeping team. 

✅ Setting daily priorities and keeping everyone on track. 

✅ Training, coaching and developing your team. 

✅ Checking rooms and public areas and making sure standards are met. 

✅ Monitoring KPIs, productivity and guest feedback. 

✅ Managing stock, supplies and equipment. 

✅ Working with other departments to solve problems quickly. 

✅ Handling guest concerns professionally. 

✅ Finding better, smarter and more efficient ways to work. 

✅ Keeping the team accountable while creating a positive workplace. 

✅ Stepping in when things get busy and showing the team how it’s done. 💪

👑 WHO ARE WE LOOKING FOR?

We need someone who already has management experience in housekeeping or hospitality.

You should be:

👑 A LEADER — You know how to manage people, not just tasks.

🤝 A PEOPLE PERSON — You can have a difficult conversation when needed, but you also know how to recognise and encourage your team.

🎯 RESULTS-DRIVEN — You like targets, KPIs and seeing the numbers improve.

💪 HANDS-ON — You’re not afraid to get involved when the team needs you.

📋 ORGANISED — You can handle a busy operation without losing your head.

🚀 AMBITIOUS — You’re not looking for somewhere to sit comfortably. You want to grow.

🔥 THE BIG QUESTION: WHY YOU?

Because you could be the person who takes our housekeeping operation to the next level. 📈

You’ll have the opportunity to lead a team, improve performance, develop people, work across sites, be recognised for your results and build your career.

If you’re the type of manager who says:

💬 “Give me a challenge. I’ll figure it out.”

We want to meet you! 👋

🏨 Executive Housekeeping Manager 

📍 Melbourne CBD 

👔 Management experience required 

🎓 Training provided 

📊 KPI-driven environment 

📈 Career progression opportunities 

🏅 Employee of the Month recognition 

🏨 Potential to work across multiple sites

🔥 Lead the team. Raise the standard. Get the results. Grow with us.