Water Meter Technician – Expression of Interest

New Plumbing Solutions (NPS) is a fast-growing national business and proud two-time winner of the Victorian Training Awards for Apprenticeship Development (2022 & 2023). We’re also ranked in the AFR Top 100 Fastest Growing Companies.

From humble beginnings, we’ve grown to a team of over 200 staff, delivering high-quality plumbing services across industry, government, and water authorities — with expanding capabilities in digital metering and smart water tech.

About the Role

Are you looking for a role where you’re out on the road, working independently, and making a difference in your community? We are looking for great people who are team players and care about the work they do and want to learn.

New Plumbing Solutions is building our team of Water Metering Technicians for upcoming projects – and we want to hear from you!

What You’ll Be Doing – A Day in the Life

This is a field-based role:

• Start your day by checking your schedule
• Head out to site in your fully equipped tool of trade vehicle
• Attend approx 35+ residential or commercial properties per day
• Perform field metering activities including Installing/replacing meters, installing/replacing data loggers and completing metering investigations, where required
• Help our plumbers, as required
• Accurately record meter specifications and site data using a mobile app
• Log each completed job on our mobile app before moving to the next

Key Responsibilities, include but are not limited to:

• Water Meter replacement & assembly maintenance.
• Follow correct replacement procedures.
• Customer Service – face to face and phone
• Perform tasks within budgets and time frames
• Communicate regularly with office support team
• Maintain accurate and timely digital job installation records
• Ensure that all tasks are performed in a manner consistent with state and company OH&S policies and procedures.
• Work independently day to day and to a schedule

About You

We are looking for reliable and dedicated individuals to help us on a variety of ongoing projects. The ideal candidates will possess the following:

• Strong mechanical aptitude – proficient with hand tools.
• A positive attitude, strong work ethic with a willingness to learn
• An aptitude for problem solving
• Attention to detail – Data Accuracy is a MUST!
• Reliable, punctual, and capable of meeting deadlines
• Excellent communication and customer service skills
• The ability to work under supervision both individually and occasionally in a team setting.
• Able to do a lot of bending, squatting and walking (physical fitness)
• Ability to work in most weather conditions.
• Flexible and comfortable with daily travel
• A current driver’s licence
• A red/ white card

What’s on offer?

NPS is proud of our culture and values.

In 2025, we achieved a 90% employee engagement score, with our people telling us they stay because of the supportive teams they work with and the strong sense of connection across the business.

We value our people and celebrate them often — through our Employee of the Month awards, regular newsletter shout-outs, and toolbox talks that bring our field teams together (yes, with breakfast provided!). Our goal is to make sure every team member feels supported, connected and safe.

• Generous incentive scheme
• Tool of trade vehicle
• Ongoing job training & support
• Optional regional and interstate work
• Great team culture and strong office support
• Uniform supplied

There is also the opportunity to participate in incentive-based works on a rotational basis, once you have demonstrated the ability to consistently meet the required performance, quality and productivity targets.

NPS is committed to equal employment opportunities and embraces diversity because it makes us stronger. We welcome applicants from all backgrounds and encourage women to apply. As part of the hiring process we send you a two-way AI interview to do.

If this sounds like the opportunity for you, visit www.newplumbing.com.au to learn more about us or simply click Apply.