Financial Counsellor

Financial Counsellor

Location: Penrith, NSW 

Employment Type: Full-time 

Organisation: Muru Mittigar Ltd

Make a real difference in community

Muru Mittigar is a proud Dharug-led not-for-profit social enterprise committed to strengthening community and creating opportunities for Aboriginal people and families.

We are seeking a compassionate and capable Financial Counsellor to join our Community Services team in Penrith.

This is a hands-on role supporting individuals and families experiencing financial hardship. You will work directly with clients to understand their circumstances, help them navigate financial challenges and develop practical pathways forward.

You will also assist eligible clients with No Interest Loan applications where appropriate, although this is only one part of the broader financial counselling role.

About the role

As our Financial Counsellor, you will:

• Provide confidential, one-on-one financial counselling to individuals and families experiencing financial hardship.
• Help clients understand their financial position, options and available support.
• Work with clients to develop practical and achievable action plans.
• Advocate and negotiate on behalf of clients where appropriate.
• Connect clients with appropriate community services and other support.
• Assist eligible clients with No Interest Loan applications and processing.
• Deliver financial literacy activities, workshops and community outreach.
• Build relationships with community organisations and service providers.
• Maintain accurate and confidential client records and reporting.

About you

We are looking for someone who can listen without judgement, communicate clearly and help people take practical steps towards improving their financial situation.

You will be comfortable working with people who may be experiencing financial stress or complex circumstances and have a genuine commitment to supporting Aboriginal people, families and communities.

Essential

• Qualified in financial counselling, or currently completing a recognised financial counselling qualification and close to completion.
• Experience working with people experiencing financial hardship or complex circumstances.
• Strong communication, advocacy and relationship-building skills.
• Ability to build trust and work respectfully with Aboriginal people, families and communities.
• Working with Children Check, or the ability to obtain one.
• Ability to work independently and contribute positively as part of a team.

Desirable

• Experience with No Interest Loans and processing applications.
• EAPA certification or relevant experience.
• Experience delivering financial literacy or community education activities.
• Knowledge of the Dharug community and services available across Western Sydney.

Why join Muru Mittigar?

• Make a practical difference in the lives of individuals and families.
• Work directly with community and see the impact of your work.
• Join a Dharug-led organisation committed to strengthening Aboriginal communities.
• Access salary packaging benefits available through our not-for-profit status, which may help increase your take-home pay.
• Be part of a supportive and community-focused team.
• Opportunities for professional development and career growth.

How to apply

If you’re a qualified Financial Counsellor, or close to completing your qualification, and want to use your skills to make a genuine difference in community, we’d like to hear from you.

Please submit your résumé and a short cover letter outlining your experience and suitability for the role by clickig apply now.

Aboriginal and Torres Strait Islander people are encouraged to apply.