Plan Management Officer

Plan Management Officer

Part Time (Hours Negotiable for the Right Candidate)

Mpower Inc. has an exciting opportunity for a Plan Management Officer within our Plan Management Team.

Our Plan Management Officers help participants get the most from their NDIS funding by providing reliable financial administration, transparent budget management, and personalised support. Through responsive service and attention to detail, we empower participants to focus on achieving their goals while we take care of the paperwork and payments.

Who is Mpower

Mpower is a local, accredited, not-for-profit community based organisation servicing South West Victoria. Established in 1975, the operation of Mpower has grown from a small voluntary service to an accredited agency employing more than 130 staff, providing a range of clinical and support services to over 1200 families regionally.

The Role

A Plan Management Officer plays a vital role in helping NDIS participants maximise the value of their funding while reducing the administrative burden of managing their plan. Acting as a trusted support person, they process invoices, monitor budgets, provide financial reporting, and ensure participants have clear visibility over their funding and spending.

With a strong focus on customer service, compliance, and relationship management, a Plan Management Officer works closely with participants, families, support coordinators, and service providers to deliver accurate, timely, and responsive plan management services. Their goal is to empower participants with greater choice, control, and confidence in achieving their NDIS goals.

The ideal candidate will have a minimum of Certificate 3 in Accounts Administration or other financial qualification.

What We Offer

We are proud and motivated to be an employer of choice in our local community and confidently offer:

• A dynamic and vibrant team environment where employee support is a priority
• Health and wellbeing programs
• Generous salary packaging options
• A flexible working environment
• Opportunities for Professional Development

If you would like to discuss this opportunity further, please contact our Acting Coordinator Plan Management, Zoe Satchell (03) 5561 8111 or zsatchell@mpower.org.au

Employment terms and conditions are in line with the Social, Community, Home Care and Disability Services Industry Award 2010, with the applicable classification at Level 3 or as negotiated.

To obtain a copy of the position description, please visit the Mpower website: https://www.mpower.org.au/employment/

Applications close Sunday 25th October 2026. Applications should include a cover letter, resume, and details of three professional referees. Applicants may be shortlisted and interviewed prior to the closing date.

People from diverse backgrounds are encouraged to apply. Mpower upholds a working environment that is free from discrimination in accordance with Equal Opportunity legislation and is committed to compliance requirements, including industry Codes of Conduct and Child Safety Standards.

Appointment is subject to satisfactory NDIS Workers Screening Clearance and Working with Children Check. All applications will be treated in the strictest confidence.