This role provides strategic leadership across Strategy, Business Development, Partnerships, and Growth Initiatives, fostering strong stakeholder relationships, identifying new opportunities, and leading initiatives that expand the organisation’s reach and influence.

• Full-time, fixed-term (5 months) employment opportunity
• Highly competitive salary, plus 12% superannuation
• Five weeks’ annual leave
• Not-for-Profit salary packaging up to $18,550 per annum to increase your take-home payment
• Complimentary membership to the Paraplegic Benefit Fund (PBF Australia)
• Flexible working options to increase your work-life balance
• Free onsite parking

Who are we?

Mosaic Group is a long standing, expanding, trusted provider of disability support services, including accommodation, community services, employment, therapeutic and behaviour support services that are committed to helping individuals achieve their goals and improve their quality of life. We are dedicated to making a positive impact in the lives of those we support by offering individualised, person-centred support. In addition to our core services, we are passionate about our Client Services, which helps us deliver high-quality services and engage with our community effectively. 

About You

Working closely with the COO and the Executive Team, the General Manager will be a strategic and influential leader who can identify opportunities, build meaningful partnerships, and drive sustainable organisational growth. You are highly collaborative, commercially astute, and passionate about creating positive community impact.

Key Responsibilities of this role include but not limited to 

• Lead Mosaic’s growth, partnership and service development priorities during the contract period. 
• Identify and assess new opportunities based on strategic fit, participant outcomes, revenue potential, cost, risk and deliverability. 
• Maintain a clear pipeline of growth opportunities, including status, next steps, owners and decisions required. 
• Develop practical business cases, service concepts and implementation plans for approved opportunities. 
• Work with Finance and Operations to confirm pricing, demand, capacity, costs and expected contribution. 
• Progress approved opportunities from concept through to mobilisation and revenue commencement. 
• Build and maintain purposeful relationships with referrers, partners, providers, funders and community stakeholders. 
• Strengthen referral pathways and clearly communicate Mosaic’s service offer and value proposition. 
• Ensure new partnerships and services meet quality, safeguarding, safety and NDIS compliance expectations. 
• Lead cross-functional work with internal teams to support implementation and resolve barriers. 
• Provide concise progress reports, forecasts and risk updates to the Chief Operations Officer. 
• Prepare handover information so approved initiatives can transition into business-as-usual ownership.

To be successful in this role, you will have 

Essential

• Significant senior-level experience in strategy, business development, partnerships, growth or commercial leadership roles.
• Demonstrated success in delivering revenue growth, service expansion or strategic partnership outcomes.
• Strong experience developing business cases and evaluating commercial opportunities.
• Understanding of the NDIS environment and associated compliance obligations.
• Relevant tertiary qualifications in Business, Strategy, Commerce, Marketing, Community Services, Health, Human Services or a related discipline.
• Postgraduate qualifications or equivalent senior leadership experience will be highly regarded. 

Highly Regarded

• Experience within disability, health, aged care, community services or a related sector is highly desirable. 

Pre-employment compliance requirements

• Current and valid Australian Driver’s Licence.
• Valid NDIS Worker Screening Check.
• Unrestricted working rights in Australia.
• Working with Children Check where required.
• Ability to meet Mosaic’s pre-employment compliance requirements.

Ready to Make a Transformative Impact?

If you are ready to step into a broad, influential executive role where finance leadership directly enables people, culture and community impact, we encourage you to apply! Click “Apply” to submit your resume and cover letter and continue your journey with us at Mosaic Community Care.

Embrace Diversity with Mosaic

At Mosaic, we welcome and celebrate diversity and are committed to fostering an inclusive workplace. We value individuals of all backgrounds and perspectives. Join us in shaping a more inclusive future.