Business Support Coordinator

Business Support Coordinator

Join a team that’s creating meaningful employment opportunities and making a real difference in our community.

Merriwa Industries is seeking an organised, customer-focused and proactive Business Support Coordinator to join our Packaging division on a full-time basis.

The role can be based at our Wodonga or Wangaratta site.

This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys balancing administration, customer service and operational support.

Working closely with our Production, Warehouse and Leadership teams, you’ll play a critical role in ensuring orders are processed efficiently, customer expectations are exceeded and day-to-day operations run smoothly.

About the role

As the Business Support Coordinator, you will be responsible for coordinating administration and operational support activities across our Packaging division, including:

• Managing production and warehouse data accurately and efficiently
• Planning and processing customer orders
• Coordinating stock orders and transport schedules
• Supporting end-of-month stocktakes and reporting
• Maintaining customer relationships and delivering exceptional service
• Processing invoicing and maintaining accurate records
• Supporting continuous improvement initiatives
• Providing administrative support to production and warehouse teams
• The role will require regular travel to our Wangaratta/Wodonga sites, where a pool car will be available for your use.

About you

We’re looking for someone who:

• Has experience in production planning, scheduling, supply chain coordination or a similar operational support role; or
• Can demonstrate a high level of proficiency across the Microsoft Office suite, particularly Excel, Word and Outlook, with the ability to quickly learn new systems and processes.
• Possesses exceptional organisational and time-management skills.
• Has excellent written and verbal communication skills.
• Demonstrates strong customer service and relationship-building abilities.
• Has a high level of attention to detail and accuracy.
• Can work autonomously and collaboratively within a team.
• Thrives in a fast-paced environment and maintains a positive, proactive attitude.
• Has experience in administration, customer service, supply chain or business support roles.

Experience within a manufacturing or fast-moving consumer goods (FMCG) environment and knowledge of SAP or similar ERP systems will be highly regarded. Relevant qualifications in Business Administration, Supply Chain Management or Customer Service are desirable.

Why join Merriwa?

At Merriwa, we are a social enterprise committed to creating meaningful employment opportunities for people of all abilities. We foster a workplace where people feel respected, valued and empowered to achieve their potential.

We offer:

• A supportive and inclusive workplace culture
• Opportunities for professional development and growth
• The chance to make a genuine impact in the work you do
• A collaborative team environment where your contribution matters

Successful applicants will be required to complete the relevant pre-employment checks, including a Working with Children Check, Police Check, NDIS Worker Screening Check and hold a current driver’s licence.

If you’re looking for a rewarding role where no two days are the same and you want to be part of an organisation that changes lives, we’d love to hear from you!

Applications close 23 August 2026, if not filled earlier.

Apply now and join the Merriwa team!