Office & Operations Coordinator

Summary:

Join our dynamic Lighting Design Studio as an Office & Operations Coordinator in Byron Bay. In this role, you will manage daily operations, support the team, and ensure a smooth workflow. This position is ideal for organised individuals who are passionate about design and operations. Contribute to a creative environment while enhancing your career in a vibrant location. We are looking for a highly capable and hands-on “all-rounder”. The Office & Operations Coordinator is responsible for ensuring the smooth day-to-day running of Marz Designs. This role provides administrative, operational and office support across the business, helping the team stay organised, productive and focused on delivering exceptional design and customer experiences.

Responsibilities:

• Coordinate daily office operations and ensure efficient workflow
• Handle administrative and operational tasks
• Support the design team with administrative tasks and project management
• Answer phones
• Manage schedules, appointments, and communications for the team
• Book travel and organise events
• Maintain office supplies, packaging and equipment, ensuring a well-organised workspace
• Assist in the preparation of design presentations and client meetings
• Implement and optimise office procedures to enhance productivity
• Manage the office (e.g. order supplies, service coffee machine, coordinate cleaner etc)
• Coordinate new employee onboarding
• Update the website and Cin7 using existing processes
• Liaise with suppliers and contractors as required
• Administrative & team support, such as update Shopify website, including product uploads, content updates, and collection management
• Office management & basic operations support
• Managing company subscriptions and service providers
• Solve day-to-day issues independently

Qualifications:

• Bachelor’s degree in Business Administration, Design, or a related field
• Proven experience in office management or operations coordination
• Strong organisational and multitasking skills, detail-oriented and highly reliable
• Has excellent communication skills and enjoys building positive relationships with colleagues, suppliers and customers
• Proficiency in Microsoft Office Suite and project management software
• Ability to work independently and as part of a team in a fast-paced environment
• Is confident learning and using a range of digital platforms and systems (such as Shopify, Cin7, Google Workspace and Microsoft Office)
• Experience with Shopify preferred but not essential; training provided
• Experience with inventory or ERP systems (Cin7 or similar) is advantageous, but not essential; on-the-job training provided
• Takes initiative and enjoys finding practical solutions to everyday challenges
• Enjoys creating order from complexity and improving the way things are done
• Has a positive, adaptable attitude and is happy to roll up their sleeves to help wherever needed
• Comfort working in a fast-paced, output-driven environment where responsiveness and momentum are essential
• A passion for design and creativity is highly desirable
• Down-to-earth, fun and personable 🙂

About you

This role is ideal for someone who genuinely enjoys being the person who keeps everything running smoothly. You’re highly organised, proactive and resourceful, and take pride in creating efficient systems and solving problems before they become issues.

You thrive in a varied role where no two days are the same. You’re equally comfortable organising travel, updating website content, coordinating suppliers, improving administrative processes, or stepping in to support the team wherever needed. You enjoy switching between tasks, can confidently manage competing priorities, and don’t need constant direction to stay productive.

What we provide

• A great team that all work as one
• Generous discounts on furniture, lighting and homewares
• Two paid days (16 hours) of “Wellbeing Leave” each calendar year
• One paid day off for your Birthday

Studio

• This is a part-time position (3-4 days) based in Byron Bay, Australia
• The role requires you to be in the office 3 to 4 days a week
• Studio hours are Monday – Friday from 9 am to 5.30 pm