Contact Family Worker

The Role

We are seeking an enthusiastic and compassionate part time Family Worker to join our Children’s Contact Program, providing supervised contact services that are impartial, trauma-informed and child-centred.

Reporting to the Team Leader, you will play an important role in supporting children and families through safe, positive and child-focused contact arrangements. Your responsibilities will include, but are not limited to:

• Conducting supervised visits and changeovers between children and their families.
• Transporting children to and from visits, including occasional interstate travel.
• Preparing accurate and objective observational reports in accordance with program guidelines.
• Maintaining client confidentiality while meeting duty of care and safeguarding obligations.
• Participating in team meetings, supervision and professional development.
• Maintaining accurate records and ensuring administrative tasks are completed in accordance with program requirements and organisational policies.

About Us

Marymead CatholicCare is the social services arm of the Catholic Archdiocese of Canberra and Goulburn. Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration while adhering to our values of Respect, Integrity, Excellence, Care & Compassion, and Inclusivity.

Why Join Us?

Join a values driven organisation where you can make a meaningful impact in the community.

What We Offer:

• Generous Salary Packaging to boost your income
• Free Parking for your convenience
• Employee Assistance Program (EAP) for your wellbeing
• Opportunities for Professional Development
• Generous Leave Entitlements
• Certified Great Place to Work

About You

The ideal candidate will be compassionate, adaptable and committed to supporting children and families through safe, respectful and child-centred practice.

You will bring:

• A minimum Certificate III in Community Services, Early Childhood Education and Care, or a related qualification, or equivalent relevant experience.
• A demonstrated commitment to person-centred, child-safe and trauma-informed practice.
• Strong interpersonal and relationship-building skills, with the ability to establish and maintain positive, professional relationships with clients.
• The ability to respond calmly and appropriately to critical incidents and support clients with complex needs.
• Well-developed verbal and written communication skills, strong attention to detail and effective time management.
• Sound computer skills, including Microsoft Outlook, Word, Excel and basic database systems.
• A willingness and ability to use your personal vehicle to transport clients when required.
• Availability to work a rotating roster across Monday to Sunday, between 7:00 am and 7:00 pm.

How to Apply

Please submit your resume and a cover letter (not more than 2 pages) outlining your demonstrated experience and suitability for the role.

The successful applicant must also have (or be willing to obtain):

• A current National Police Check
• A current full Driver’s Licence
• Current ACT Working with Vulnerable People Card and NSW Working with Children Check
• Current First Aid & CPR Certificate

Closing date: 9 November 2026

Marymead CatholicCare has a commitment to child safeguarding and zero tolerance to child abuse. Marymead CatholicCare is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.