The Firm:

LHD Lawyers are a national leading law firm specialising in personal injury claims and matters that affect every day Australians. We are passionate about driving consistency and operational efficiencies throughout the firm to support our team to provide a leading client service experience. With every action and process we are conscious of our client’s experience and are always addressing opportunities for improving client services and experience.

We pride ourselves on ensuring a positive and successful partnership for both clients and employees and we focus on developing our employees. We nurture and develop our people to help them realise their full potential and aim to craft an employee experience that is unique and meaningful to each employee. Established for 35 years, LHD Lawyers has offices across Australia and continues to grow rapidly

The Role

The Legal Secretary is required to perform routine and non-routine clerical and administrative functions to actively support all practice groups in the Hobart office.

• Book appointments, conferences, mediations, settlement conferences, conclaves etc.
• Maintaining paper and electronic files of clients with incoming mail and process correspondence accordingly
• Circulate correspondence according to information received and ensure matter related filing is managed across the practice groups
• Receive and process requests for information
• Diarise and monitor time limitations
• Ensure workflows for matters are updated and maintained
• Billing – Prepare invoices, trust account authorities, ensure matters are closed and prepared for archiving
• Draft letters to clients/third parties as necessary
• Prepare files for hearing – Briefs, tender bundles, schedules, settlement documents as needed
• Management of adhoc allocated tasks by the practice groups and ensure they are completed with urgency and in-line with the priority
• Actively assisting the teams to ensure efficient work practices are maintained.

Core Competencies

• A pro-active ability to maintain high quality work with exceptional attention to detail.
• Excellent typing and document drafting skills
• A demonstrated ability to work independently and organise workload to meet tight deadlines.
• Motivated and excellent communication skills.
• An ability to apply compassion and empathy with clients.
• Advanced troubleshooting and multi-tasking skills.
• Diary management and Outlook

Qualifications & Experience

• 2+ years’ secretarial experience in Personal Injury Law
• A strong administrative background
• Familiarity with personal injury claims processes (Desirable)