AI Job Summary

Experience assisting international students with enrollment, attendance, inquiries, orientation and academic support.
Experience providing guidance on student visa compliance and monitoring course progression.
Experience maintaining and updating student records in PRISMS and RTO Manager and processing COEs.

On-site • Permanent • Full-time • Mid-level Senior

$55,000 AUD – $70,000 AUD (Annum)

Key Responsibilities:

Student Support:

Assist international students with enrollment, attendance, and general inquiries

Provide guidance on student visa compliance and course progression

Support students with orientation and ongoing academic support

Administration & Admissions:

Process student applications, offer letters, and COEs

Maintain and update student records in PRISMS and RTO Manager

Ensure compliance with CRICOS & ESOS framework

Coordinate with marketing and academic teams to manage student documentation

General Admin Duties:

Manage phone & email inquiries from students, agents, and external stakeholders

Assist with fee payments, invoicing, and basic financial administration

Provide general administrative support to the college team

Admissions & Administration Officer