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Career Support & Advisory Lead (Melbourne/Sydney/Brisbane)

Student Support • Melbourne, Victoria, Australia • Full-time
AI Job Summary
  • Experience leading career development/employability and student success initiatives at a national level.
  • Design and implement national career support/advisory frameworks with structured career readiness by lifecycle and needs
  • Build and maintain employer, industry and community partner relationships to support employability outcomes

Role Type

Permanent • Full-time • Mid-level Senior

Description

Career Support & Advisory Lead

ABOUT JMC

Founded over 40 years ago, JMC is a heritage higher education provider specialising in the creative industries. We offer smaller classes, real studios with incredible equipment, and lecturers who still work in the industries they teach, from TV production to music theatre to game design.

Our positioning is direct. JMC graduates, and our staff, are working creatives and collaborators. They excel at their own craft, and they’re also exceptional team players.

We’ve been doing this for over 40 years, and we plan to keep doing it for many more. This is a place to build a career chapter, not just a CV line.

YOUR ROLE, HONESTLY

The Career Support & Advisory Lead establishes and leads JMC Academy’s national Career Support & Advisory function, strengthening student employability, career readiness and graduate outcomes across all campuses. 

This senior leadership role develops the national career support framework, builds employer and industry engagement pathways and ensures students have structured access to career education, job readiness support and industry-aligned opportunities. 

Reporting to the Head of Campus Operations, the role provides leadership to the campus based Career Support Advisors and works closely with academic leadership, Heads of Department, Alumni Coordinator, Student Experience and Student Data teams to embed employability throughout the student lifecycle. 

WHAT YOU’LL DO

  • Design and implement JMC’s national career support and advisory framework across campuses. 
  • Develop a structured program of career readiness activities aligned to student lifecycle stages and discipline needs. 
  • Ensure career support is delivered consistently while allowing discipline-specific and campus-specific adaptation. 
  • Build and maintain employer, industry and community partner relationships that support student employability outcomes. 
  • Coordinate a pipeline of opportunities including guest speakers, employer sessions, industry panels, internships, placements, freelance opportunities and graduate pathways. 
  • Work with Heads of Department to complement, discipline-specific industry relationships. 
  • Ensure industry engagement activity is tracked, coordinated and aligned to JMC’s graduate outcomes strategy. 
  • Represent JMC at relevant industry events, employer forums, and creative sector networks
  • Support the development of consistent processes for internship and work-integrated learning support in partnership with academic teams. 
  • Ensure students are prepared to engage professionally with internship or industry opportunities
  • Design and deliver nationally consistent career readiness programming across the student lifecycle, including orientation, mid-course touchpoints, and pre-graduation preparation. 
  • Develop discipline-specific employability resources in collaboration with Heads of Department, addressing the diverse career pathways available to JMC graduates. 
  • Oversee delivery of career advisory services, workshops, portfolio preparation, interview coaching, and networking programs. 
  • Coordinate the administration of COL401 internship unit support in collaboration with Heads of Department. 
  • Manage Career Support & Advisors and set clear expectations for student advisory delivery, programming and reporting.
  • Lead the administration of JMC’s graduate outcomes survey program, ensuring consistent data collection across all campuses and c
  • contribute to broader student experience and graduate outcome reporting for leadership.

     

Work Health, Safety & Wellbeing  

All JMC Academy employees share responsibility for maintaining a safe and healthy workplace. In this role, you are expected to take reasonable care for your own health and safety, and for the health and safety of others who may be affected by your work; comply with JMC Academy’s WHS policies, procedures and safe work practices, and follow reasonable instructions from JMC or emergency response personnel; report all hazards, incidents, injuries and near misses to your line manager as soon as practicable; participate in WHS consultation, training and wellbeing initiatives relevant to your role; and contribute to a respectful, inclusive and psychologically safe work environment, free from bullying, harassment and discrimination. 

WHAT YOU’LL BRING

  • Experience leading career development, employability, work-integrated learning, employer engagement or student success initiatives.
  • Strong understanding of graduate employability, career readiness and creative industries career pathways.
  • Demonstrated ability to build employer relationships and translate opportunities into student-facing programs.
  • Team leadership experience and ability to support delivery through advisors across multiple campuses.
  • Strong stakeholder management across academic, industry, student services and alumni stakeholders.
  • Ability to use data to track participation, outcomes and continuous improvement.
  • Experience in higher education, creative industries or employment services is desirable
  • Working with children check required.
  •   

YOU’LL THRIVE HERE IF

  • You are passionate about helping students build meaningful careers and achieve successful graduate outcomes.
  • You enjoy designing programs and creating frameworks that have a lasting impact across multiple campuses
  • You build authentic relationships with employers, industry partners and community organisations.
  • You are energised by connecting students with real-world opportunities, from internships to graduate roles.
  • You are a collaborative leader who enjoys working across academic, student experience, alumni and industry teams.
  • You are confident leading and coaching a team, empowering others to deliver exceptional student support.

YOU’LL FIND IT HARDER IF

  • You prefer working independently rather than building relationships and collaborating across teams, campuses and industry partners role.
  • You are uncomfortable with ambiguity or creating new programs and processes from the ground up.
  • You are reluctant to engage with employers, facilitate networking opportunities or represent the organisation externally.
  • You are not motivated by using data, feedback and continuous improvement to enhance student outcomes and career services.

THE PRACTICAL BITS

BASE Sydney, Melbourne or Brisbane, with hybrid working and some in-office presence for collaboration and key events.

REPORTS TO Head of Campus Operations.

TYPE Full time, permanent.

SALARY Competitive, commensurate with experience; we’ll talk specifics early in the process.

APPLY TO [EMAIL or link to ATS]

WHAT TO SEND

A CV and a short cover note (no longer than a page). In your note, tell us briefly: the largest paid media budget you have personally traded, the single optimisation that made the biggest difference, how you’re using AI tools (including Claude) in your trading today, and your experience preparing for or trading within Google AI Overviews and AI Mode placements.