Career Support Advisor x2 (Melbourne/Sydney/Brisbane)

Career Support Advisor

ABOUT JMC ACADEMY

Founded in 1982, JMC Academy is Australia’s premier institution in Creative Industries education, offering a diverse range of Degrees and Diplomas in Music, Songwriting, Audio Engineering, Film and Television Production, Acting, Entertainment Business Management, Visual Communication (Design), Animation, Game Design, and Music Production. With a 40-year legacy, JMC Academy provides cutting-edge and technologically advanced programs that meet the global demands of the creative industries. JMC operates from 3 large footprint campuses across the east coast of Australia (VIC, NSW & QLD), teaches ~2,500 students per annum and is positioned as one of the largest private higher education providers in Australia.

With advanced-design campuses, ongoing technology upgrades, a dedicated team of academics and industry professionals, and a network of international master class lecturers, JMC Academy is committed to ensuring our graduates make their own indelible mark on industry.

JMC Academy’s ultimate focus is to deliver inspiring and technologically sophisticated programs, which cater to the global needs of the Creative industries. By nurturing, supporting and mentoring students who share a true passion and dedication for these industries, we can guide them into rewarding careers.

Our Purpose

We educate and inspire creative minds to shape their careers and our world.

At JMC Academy, we educate and empower creative minds to transform their passion into lifelong careers and meaningful contributions to the world.

As a vibrant, inclusive community of innovators and explorers, we deliver rigorous, real-world education in the creative industries, uniting academic excellence with practical experience, emerging technologies and industry engagement.

We nurture resilience, compassion, and curiosity in every student, helping them chart their unique path, shape their careers, and become creative leaders who inspire, connect, and thrive, locally and globally.

Our Vision

To be the global leader in creative education, chosen by creatives, trusted by industry.

Our Values

• Creative Innovators — An opportunity to dream, bring our creative genius to life, making meaningful contribution and delivering innovation to the world stage.
• Curious & Resilient Explorers — In a world of uncertainty, we are a team of curious minds, who embrace the uncertain, creating a life of learning, exploration and inspiration. At JMC we grow our voice to be confident and unstoppable. We aren’t afraid to fall, as we know we will rise.
• Inclusive Community of Connectors — We create meaningful pathways, only possible through our connections and impact.
• Empathetic & Compassionate Leaders — We care about every individual who walks through our doors, with kindness in our hearts and purpose in our minds.
• Honest, Accountable & of Uncompromising Quality — Our honesty, integrity and quality will not be compromised, as we strive to achieve our best. We are determined to reach our goals, as we hold ourselves and each other accountable.

Our Difference

Creative education requires a unique approach. This is why the JMC student experience is different. Our world-class studios, student spaces and hands-on learning inspire creative exploration, collaboration and innovation.

YOUR ROLE, HONESTLY

The Career Support Advisor plays a key role in supporting JMC students to successfully transition from education into employment in the creative industries. Providing direct, one-on-one advisory support to students on career pathways and job readiness, responsible for the local delivery of career readiness and employability initiatives across the student lifecycle    Reporting to the Career Support & Advisory Lead, responsible for building and maintaining a pipeline of employer relationships to support work-integrated learning and graduate employment, the role supports career programming, internship engagement and employer-facing activity in collaboration with Academic and Student Engagement teams. 

The role also works closely with the Head of Industry & Alumni to identify alumni suitable for mentorship and career/industry engagement activities. 

WHAT YOU’LL DO

• Provide one-on-one and group-based career advisory support to students.
• Support students with CVs, cover letters, portfolios, interviews, networking, job search strategies and professional communication.
• Guide students to identify career pathways aligned to their discipline, skills, goals and industry realities.
• Support students to build confidence, agency and readiness for employment, freelance work, internships or further industry engagement. 
• Deliver career workshops, drop-ins, information sessions and employability initiatives aligned to national programming. 
• Support discipline-relevant career activities in collaboration with academic teams and Heads of Department.  
• Promote career resources, events and opportunities through appropriate student communication channels.  
• Support students at key transition points including major projects, internship preparation, graduation and early alumni transition.
• Support student access to internships, work-integrated learning and industry opportunities where required.
• Assist the Career Support & Advisory Lead with employer engagement activities, guest speakers, industry panels and opportunity promotion.
• Maintain accurate records of employer contacts, opportunities and student engagement activities.
• Contribute to reporting on student participation, internship uptake, employer engagement and employability activity.

 

Work Health, Safety & Wellbeing  

All JMC Academy employees share responsibility for maintaining a safe and healthy workplace. In this role, you are expected to take reasonable care for your own health and safety, and for the health and safety of others who may be affected by your work; comply with JMC Academy’s WHS policies, procedures and safe work practices, and follow reasonable instructions from JMC or emergency response personnel; report all hazards, incidents, injuries and near misses to your line manager as soon as practicable; participate in WHS consultation, training and wellbeing initiatives relevant to your role; and contribute to a respectful, inclusive and psychologically safe work environment, free from bullying, harassment and discrimination. 

WHAT YOU’LL BRING

• Experience in career advising, student support, employability programs, recruitment, employment services or related fields.
• Strong coaching and interpersonal skills with the ability to support students at varying levels of readiness.
• Understanding of employability, job search strategies and career development principles.
• Strong organisational skills and ability to manage multiple students, activities and follow-up tasks.
• Ability to work collaboratively with academic teams, campus teams and industry stakeholders.
• Experience in higher education or creative industries is desirable.
• Comfortable working within a nationally coordinated shared-service model.
• Working with Children check required.

 

  

YOU’LL THRIVE HERE IF

• You are passionate about helping students turn their creative ambitions into successful careers.
• You enjoy building meaningful partnerships with employers, industry and alumni to create real opportunities for students.
• You are proactive and enjoy creating new programs, frameworks and initiatives that make a measurable impact.
• You are comfortable working across multiple campuses, disciplines and competing priorities.
• You communicate with confidence, whether coaching students, facilitating workshops or representing the organisation externally.
• You are adaptable, solutions-focused and comfortable in a dynamic, fast-moving environment.

YOU’LL FIND IT HARDER IF

• You prefer highly structured, repetitive work over building new programs and adapting to changing priorities.
• You avoid networking or developing relationships with employers, industry and internal stakeholders.
• You struggle to balance strategic planning with hands-on delivery and follow-through.
• You are uncomfortable leading teams, influencing others or collaborating across multiple departments.
• You are not motivated by improving student outcomes, measuring impact or continuously refining programs and services.

THE PRACTICAL BITS

BASE: Sydney, Melbourne or Brisbane

REPORTS TO: Career Support Advisory Lead

TYPE: Full time, permanent.

SALARY: Competitive, commensurate with experience; we’ll talk specifics early in the process.

WHAT TO SEND

A CV and a cover letter outlining your interest in the position and how you meet the criteria listed in the position description.