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AI Job Summary
- Experience managing My Aged Care referrals and client onboarding processes.
- Experience coordinating services and following up on outstanding actions for timely delivery.
- Experience sourcing and onboarding service providers, including regional and remote areas.
Role Type
On-site • Permanent • Full-time • Associate
Pay Rate
$40.49 AUD – $42.55 AUD (Hour)
Description
We’re looking for a proactive and detail-oriented CHSP Coordinator to join our growing team. In this role, you’ll manage referrals, coordinate services, support clients through onboarding, and work closely with contractors to ensure quality service delivery.
What You’ll Do
- Manage My Aged Care referrals and client onboarding.
- Coordinate services and follow up on outstanding actions.
- Liaise with clients, contractors, and internal teams.
- Source and onboard service providers, including in regional and remote areas.
- Maintain accurate records and documentation.
- Monitor compliance requirements and escalate issues when needed.
About You
You are:
- Organised, adaptable, and able to manage competing priorities.
- A strong communicator who enjoys building positive relationships.
- Service-focused and committed to achieving great outcomes for clients.
- Professional, trustworthy, and respectful in your approach.
- Detail-oriented with strong administrative skills.
- Experienced in administration, aged care, community services, or a similar coordination role.
Why Join Us?
- Make a genuine impact in your community.
- Join a supportive and collaborative team.
- Enjoy meaningful work with opportunities to grow and develop.
Apply now and help deliver services that make a difference every day.
Company Overview
ITEC Group empowers individuals by building their capabilities and creating meaningful opportunities through our youth, employment, aged care, and disability support services. With 31 years of experience, we focus on understanding each individual’s unique needs and aspirations, providing tailored support to help them achieve their goals. We also collaborate with a vast network of referrers, employers, families, and communities to support our participants. As a First Nations specialist, we operate across Queensland, Northern Territory, South Australia and New South Wales. We take pride in our ‘We CARE’ culture: We Care, We Appreciate, We are Reliable, and We Empower.
