Service Leader

Make a Difference with Interaction Disability Services 

At Interaction Disability Services, we are a values based organisation guided by our values of Integrity, Respect, Openness, Person-Centred Practice, Accountability and Lifelong Learning. 

Every day we work alongside people living with disability, their families and support networks to create meaningful opportunities and positive outcomes. 

We believe our people are our greatest strength. We are seeking an enthusiastic, dedicated and experienced Accommodation Service Leader to oversee the day-to-day operations of our Supported Independent Living (SIL) homes, located in the Western Suburbs, and manage a team of support workers. 

About the Opportunity  

In this rewarding role you will have strong leadership skills, a background in Disability and Oversight of a portfolio of SIL Services, and a passion for making a positive difference in people’s lives. You will work collaboratively with families and other stakeholders to deliver high-quality, person-centred supports.  

To be successful you will have: 

• Experience in managing Disability services and the confidence to oversee multiple services. 
• Experience in staff supervision and performance management. 
• Strong communication skills to liaise with internal and external stakeholders. 
• Strong financial management skills and the ability to work within a budget. 
• Experience supporting people living with disability or other relevant experience. 
• Resilience and experience managing behaviours of concern. 
• Excellent verbal and written communication skills. 
• Adept computer skills with the capability to use client database systems and liaise with teams via email and Microsoft Teams. 
• Experience with complex decision making. 
• Experience in incident management. 
• Experience in rostering supports and working within SCHADS Award. 
• Ability to prioritise work when working with multiple deadlines to ensure deliverable outcomes are met. 
• Current Driver’s Licence and comprehensively owned and insured vehicle. 
• Current Working with Children Check or willingness to obtain one prior to commencement of employment. 
• Valid NDIS Worker Screening Check or willingness to obtain one prior to commencement of employment.

Candidate Requirements 

• Relevant tertiary qualifications in Disability, Community Services or Equivalent. 
• 5 years of experience in a leadership role. 
• Demonstrated leadership and change management skills. 
• Excellent communication and interpersonal skills. 
• Demonstrated ability to work autonomously. 
• Experience with budget management and forecasting. 
• Proficient in Microsoft Office and other relevant software. 
• Demonstrated ability to manage competing priorities and meet deadlines. 
• Knowledge of workplace health and safety regulations. 
• Comprehensive understanding of the NDIS practice standards and relevant legislation. 

What We Offer 

• Competitive salary 
• Generous not-for-profit salary packaging benefits 
• Comprehensive induction and onboarding program 
• Ongoing supervision and professional development 
• Supportive and collaborative team culture 
• Career development opportunities and pathways 
• Meaningful work that makes a genuine difference in people’s lives 

To Apply 

Submit your resume and cover letter to Emma, quoting reference number AM07. This is an exciting opportunity to be part of a team that values people, promotes growth and empowers individuals to live their best lives. 

Successful candidates must provide and maintain their NDIS Worker Screening Check Clearance and any other probity checks throughout their employment. 

As an Equal Employment Opportunity (EEO) employer, we encourage applications from candidates from diverse cultural and linguistic backgrounds and those with lived experience of disability. Australian citizens, permanent residents and individuals holding valid work rights in Australia are encouraged to apply. 

We look forward to receiving your application and discussing how you can contribute to our team!  

Live Your Values. Empower Lives. Grow Your Career.