Level 2/3 Systems Engineer – MSP (Healthcare)

Summary:

We are seeking a Level 2/3 Systems Engineer to join our consultancy team in Macquarie Park, New South Wales. This permanent, full-time role is crucial for delivering high-quality IT support and solutions to our healthcare clients. The successful candidate will play a key role in ensuring the reliability and performance of our systems, contributing to the overall success of our organisation in the healthcare sector.

Responsibilities:

• Provide advanced technical support for IT systems and infrastructure in a healthcare environment.
• Troubleshoot and resolve complex system issues, ensuring minimal disruption to client operations.
• Collaborate with clients to understand their needs and deliver tailored IT solutions.
• Implement and maintain system upgrades, patches, and security measures.
• Document system configurations, processes, and procedures for future reference.
• Assist in the training and mentoring of junior staff members.
• Participate in on-call support rotation as required.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3-5 years of experience in a systems engineering role, preferably within the healthcare sector.
• Strong knowledge of Windows and Linux server environments.
• Experience with virtualisation technologies such as VMware or Hyper-V.
• Familiarity with networking concepts and protocols.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication skills, both verbal and written.