IMPORTANT:
Due to the needs of a particular client/participant currently in our care, we are strongly encouraging FEMALE staff to apply, under the exception clause of the NSW Anti-Discrimination Act 1977 – Sect 31. First Nation and Islander people are also strongly encouraged to apply. However, we also have vacancies for everyone else in our other programs.
Make a Lasting Impact with Impact Care Solutions
At Impact Care Solutions, we provide therapeutic support to young people in Out-of-Home Care (OOHC) who’ve experienced trauma, abuse, or neglect. Our goal is simple — help young people heal, grow, and build brighter futures.
We’re looking for compassionate Therapeutic Care / Youth Workers to bring stability, guidance, and care to young people who need it most.
Why You’ll Love It
- Growth & Training – Learn trauma-informed care, crisis response, and behaviour support
- Supportive Team – Work with people who genuinely care
- Flexible Shifts – 24/7 rotating roster, including sleepovers, awakes and weekends
- Real Impact – Be part of a purpose-driven team making a difference
- SCHADS Level 3 – Recognised pay rates that reflect the complexity and responsibility of the role
- Salary Packaging – Available for permanent roles
The Role
- Provide trauma-informed care aligned with each young person’s plan
- Build positive, trusting relationships
- Apply de-escalation techniques and implement positive behaviour support strategies during crisis states involving aggression or sexualised conduct
- Support daily routines, community activities, and life skills
- Work across varied shifts, including sleepovers and weekends
What You Bring
- Experience working with young people with trauma, high needs, or challenging behaviours.
- Demonstrated ability to apply de-escalation techniques and implement positive behaviour support strategies during crisis states involving aggression or sexualised conduct
- Understanding of trauma-informed and strengths-based practice
- Skilled in self-regulation support, routines, and boundary-setting
- A robust, neuro-affirming understanding of, and experience providing support across, a diverse range of intellectual, psychosocial, and physical disabilities
- Proven cultural competence and ability to adapt support practices to respectfully meet the needs of people from diverse cultural and linguistic backgrounds (CALD)
- Experience with personal care or communication tools (PECS/AAC)
Essentials
- Minimum Certificate IV in Community Services, Youth Work or similar (or studying)
- TCI training preferred
- WWCC, NDISWC, Police Check, First Aid, and driver’s licence
IMPORTANT INFORMATION
This role is open to Working Holiday Maker (417/462) visa holders.
Positions at Impact Care Solutions involve disability and therapeutic support services, which fall within the disability care critical sector. Under current Department of Home Affairs arrangements, this work may be exempt from the 6-month employment limitation, subject to the visa holder meeting all visa conditions and the role remaining within the scope of disability care. – Ongoing employment for WHM visa holders is subject to Department of Home Affairs requirements and operational needs.
Ready to Apply?
We assess applications as they’re received – don’t delay.
Please note: If you are successful in progressing to an interview, our recruitment team will contact you directly via email only. For any additional questions, please email recruitment@impactcare.org.au
