Family Services Support Worker

Community Operations • Woollahra, New South Wales 2025, Australia • Part-time
AI Job Summary
  • Must hold a current Working with Children Check.
  • Must hold a current National Police Check.
  • Must have current First Aid and CPR certification.

Role Type

On-site • Permanent • Part-time • Internship

Pay Rate

$39 AUD – $39.53 AUD (Hour)

Description

This role works across the school calendar — four terms of 10 weeks, 40 weeks in total — and follows the school holidays. Accrued leave is taken during term breaks.

About Holdsworth

Holdsworth is a community organisation dedicated to building stronger, more inclusive communities through programs that support families, children and individuals to connect, learn and thrive.

About the Role

We’re looking for a warm, community-minded Family Services Support Worker to join our team on a part-time basis. Working two days a week — Tuesdays at Rose Bay Cottage and Thursdays at Holdsworth — you’ll play a vital role in delivering inclusive, community-based programs that support family wellbeing, early childhood development and social inclusion.

You’ll help plan and facilitate playgroup sessions and related family services activities, creating a safe, welcoming and engaging environment for the families and children who take part.

What You’ll Do

  • Support and facilitate weekly playgroup sessions alongside the Family Services team
  • Promote inclusive, person-centred opportunities for families and children to build social and recreational skills
  • Actively engage with parents and children to foster participation and connection
  • Help ensure the physical and emotional safety and wellbeing of all participants
  • Assist with planning play-based learning activities suited to participants’ needs and interests
  • Maintain accurate attendance records and handle customer payments where required
  • Provide up-to-date information, advice and referrals about Holdsworth’s services and programs
  • Supervise and mentor volunteers and student placements involved in playgroup delivery
  • Represent Holdsworth positively at events and in the community
  • Use Microsoft 365 (Teams, SharePoint, Outlook, Word and Excel) for communication, documentation and reporting

What We’re Looking For

  • 2–3 years’ experience in a similar community services or early childhood support role, ideally in a not-for-profit or council-funded setting
  • A tertiary qualification in Community Services, Early Childhood, Social Work or a related discipline (desirable)
  • Current Working with Children Check
  • Current National Police Check
  • Current First Aid and CPR certification
  • Proficiency with Microsoft 365
  • A genuine commitment to inclusive, person-centred community work

How to Apply

We’d love to hear from you. Please send your resume and a short cover letter to Angie Vriens, Head of Community Programs & Inclusion, at angie.vriens@holdsworth.org.au.

Holdsworth is committed to building an inclusive workplace and welcomes applications from people of all backgrounds.

Position Description