- Demonstrated listening skills with potential to develop excellent customer service.
- Can greet clients, answer phones, take payments, and manage the appointment diary/inbox.
- Shows strong time management skills and can handle difficult situations as required.
Role Type
Description
We are looking for someone to start now who is called “bubbly” or “outgoing” by their friends, family, and teachers! This would ideally suit school leavers / university students who can pick up morning or afternoon shifts on a casual basis and work with our existing team. Is this you?!
Who are we?
Physio Club is a friendly, inclusive team of Physiotherapists, Exercise Physiologists, & Client Relationship Managers. We’re dedicated to providing gold-standard, individualised, evidence-based care for every body — from weekend warriors to elite athletes, post-surgical rehab, and everything in between. Our mission is to ensure everyone who interacts with us has a positive, personalised, and professional experience. We provide Allied Health assessment, treatment and rehab to our wide variety of clients at our two local family-owned clinics.
About the role
Client Relationship Managers (CRMs) primarily help our clinics build rapport with potential and existing clients. CRMs collaborate with other members of our team including Associate Physiotherapists, Specialty Physios, Senior Physiotherapists, and Exercise Physiologists to support our clients’ needs and make a real difference. As a casual CRM, you would provide front desk coverage primarily in the afternoons, or as a “second” during busy morning periods, as well as during periods of leave for our Senior CRMs. During your shifts you would:
·Greet clients
·Answer phones
·Take payments, and help chase outstanding accounts
·Manage the appointments diary and inbox during your shift
·Maintain the “look and feel” of the clinic, help with laundry
·Log any issues as required
What you need
·Be enthusiastic, friendly, a “people person”
·Be a good listener showing potential for developing excellent customer service skills
·Be able to discuss any difficult situations and issues as required
·Liaise well with senior management
·Show time management skills
·Be keen to collaborate and learn with our team
How to apply
Apply now by sending to laura.s@physioclub.com.au your brief resume and a cover letter explaining why you want to come on board with us! Applications close 3rd November 2026.
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