About Gidget Foundation Australia

Gidget Foundation Australia (GFA) is a not-for-profit organisation whose purpose is to raise awareness, advocate, educate and deliver specialist clinical services for the prevention and treatment of perinatal mental health challenges. We’re on a mission to support the mental health of expectant, new and potential parents to ensure they receive accessible, timely and specialist care, and we’re driven by our values of authenticity, innovation, compassion and teamwork.

About the role

Reporting to the Clinical Intake Manager, the Clinical Intake Co-ordinator, ensures a seamless and supportive experience for clients accessing GFA’s services. Working closely with the Clinical and Client Experience Team, the role is responsible for coordinating client intake processes. This role provides a responsive, compassionate, and clinically informed first point of contact for individuals and families seeking perinatal mental health support.

Key Responsibilities

• Review all new referrals and mental health treatment plans to assess suitability for GFA services.
• Liaise with referring health professionals to obtain clinical information necessary for accurate assessment and triage of new clients.
• Work collaboratively with clients efficiently direct new clients into timely clinical care.
• Conduct pre-admission screening to establish presenting issues, risk and protective factors and clinical urgency.
• Update waiting lists based on clinical information and identified actions.
• Escalate risks, clinical concerns, complex cases, and complaints to the Clinical Intake Manager.
• Participate in continuous improvement processes to enhance GFA’s intake systems and functions, and the client experience.

About you

Our ideal candidate will have:

• Strong problem solving and systems design capability.
• Collaborative working style with strong interpersonal skills.
• Excellent written and oral communication skills.
• Flexible and organised with an ability to work across multiple tasks.
• The ability to prioritise competing demands.

What We Offer

• Purpose & Impact: Shape the experience of thousands of parents across Australia during one of life’s most vulnerable transitions.

• Growth Environment: Work within a rapidly growing organisation focused on national service expansion, innovation, and scale.

• Values-Led Culture: Collaborate with passionate, professional, and compassionate colleagues.

• Flexibility & Balance: Enjoy hybrid working arrangements that support work–life balance.

• Wellbeing Focus: Access dedicated wellbeing days to recharge and prioritise your wellbeing.

• Attractive Benefits: As a not-for-profit organisation, Gidget Foundation Australia offers attractive salary packaging benefits, enabling eligible employees to increase their take-home pay. This includes up to $15,900 per annum in tax-free salary packaging, plus an additional $2,650 per annum for meals and entertainment, in accordance with ATO guidelines. These benefits are offered in addition to competitive remuneration, superannuation, and flexible working arrangements where applicable.

Terms of Employment

This is a full-time position (Monday to Friday) that will initially be contracted for 12 months, aligned to Grant Funding, with the possibility of extension.

Prior to appointment, where applicable, GFA employees are required to provide evidence of:

• Criminal record check

• Working with Children Check

• Applicable qualifications and experience

Child Safe Principles

GFA is a Child Safe organisation which complies with the National Principles for Child Safe Organisations. All Staff, contractors and volunteers are expected to comply with these principles.

Diversity & Inclusion Principles

Gidget Foundation Australia is committed to creating a diverse and inclusive workforce that represents the communities we support across Australia. We encourage people of all backgrounds, those with a disability, Aboriginal and Torres Strait Islander people and those who identify as LGBTQI+ to apply.

Applications will be reviewed as received so we encourage interested applicants to apply as soon as possible.