We are excited to welcome applications for a Clinical Quality & Development Manager to join our team at our Head Office in Bundall, working a hybrid pattern of a minimum 3 days per week in-office.
This is a senior leadership role open to registered allied-health clinicians — Physiotherapists, Occupational Therapists, or Speech Pathologists, so we’re especially keen to hear from experienced Clinicians who love mentoring, developing others, and driving clinical excellence at scale.
This is a leadership role for a Clinician who thrives on people leadership and clinical governance. You’ll lead our Regional Clinical Supervisor (RCS) and Early Career Supervisor (ECS) teams, owning their performance and development, while keeping a foot in clinical practice with your own caseload one day a week.
As Clinical Quality & Development Manager, you’ll begin with a review of our supervision line, with the authority to reset its frameworks, expectations and support then own clinical governance across the business on an ongoing basis: quality, compliance, incident review and clinical risk, ensuring our standards are robust, current, and consistently applied across all disciplines. You’ll balance your week between management (a minimum of 3 days) and hands-on clinical work (around 1 day, Tuesday), so you stay connected to the clinical floor while leading from the front.
What does the role involve?
- Line-managing the RCS and ECS teams — owning their performance, output and accountability against clear KPIs, including utilisation, documentation quality, supervision quality and report-review timeliness
- Reviewing and resetting the supervision line’s frameworks, expectations and support, then owning clinical governance across the business in line with NDIS, Aged Care Quality Standards, and AHPRA/SPA requirements — extending oversight to Exercise Physiology, Podiatry and Dietetics alongside PT, OT and SP
- Rebuilding and maintaining the frameworks that underpin clinical supervision — standards, cadence, and caseload-to-supervisor ratios
- Driving development and upskilling programs, including new graduate pathways, skills matrices, and PD spend across the business
- Running the team’s meeting rhythm — fortnightly group meetings and 1:1s — and mentoring the RCS team so their support aligns to business needs
- Acting as the senior escalation point for complex clinical matters, resolving risk and escalating to the Head of Operations where required
- Maintaining your own clinical caseload one day a week, modelling best practice and creating observation and education opportunities for your team
How does GenPhysio support our leaders?
- A genuine seat at the leadership table — you’ll play a central role in driving GenPhysio’s broader business objectives, working closely with Team Managers, Client Services and People & Culture
- Backed by a collaborative, values-driven culture, you won’t be building governance and capability alone
- Ongoing development to keep growing both your leadership and clinical skills
- The autonomy to review, rebuild and shape frameworks that will define clinical quality across the business
What GenPhysio offers our team
- Competitive remuneration — $130,000–$150,000 base + super, depending on experience
- Professional Development – $2,000 PD allowance and 3 days paid study leave
- Birthday Leave – enjoy your special day on us
- Starter Kit – we supply everything you need to be set up for success: company laptop, mobile, printer, laminator, iPad and funding for resources to support your caseload
What is needed to work as a Clinical Quality & Development Manager at GenPhysio?
- Registered allied-health clinician (Physiotherapy, Occupational Therapy, or Speech Pathology) with current AHPRA/SPA registration
- Senior clinical experience, including supervision, mentoring and clinical governance, quality and risk
- Demonstrated people-leadership experience — managing performance, development and team output
- Experience building or rebuilding supervision frameworks or clinical pathways
- Experience across multiple funding streams (NDIS and Aged Care / Support at Home)
- Budget-management experience
- A current Working With Children Check and any other required screening checks
- Ability to legally work in Australia
Would you like to know more about whether this leadership role is right for you? If you’d like to understand what clinical governance and leadership at GenPhysio is about before you commit any further, please reach out to People & Culture via email: careers@genphysio.com.au for a chat!
To see more of what our GenPhysio Clinicians get up to, be sure to check out our social media: Instagram: @gen_physio
