Gelatissimo is an award-winning Australian-based premium
gelato brand with over 60 stores across Australia, five stores in the United
States and an established international franchise network.
We’re looking for an energetic, commercially minded US
Marketing & Operations Manager to help drive the success of our United
States business.
Based in Houston, you’ll support Gelatissimo’s US network
across Houston, Northwest Arkansas, Orange County and Honolulu, working closely
with franchisees, store teams and our Australian Head Office.
This is a unique opportunity to join an international
business in a broad, hands-on role where you’ll have genuine ownership, variety
and the opportunity to make a real impact. You’ll begin your journey with
training at our Sydney Head Office before returning to Houston to support our
US business.
About the Role
As our US Marketing & Operations Manager, you’ll be
responsible for helping our existing US business thrive by:
- Designing
and executing local marketing campaigns and promotions.
- Capturing
and creating engaging social media, photography and video content
showcasing our products, stores and customers.
- Partnering
with franchisees to improve sales, customer experience and overall
business performance.
- Building
trusted relationships with franchisees and acting as their primary
day-to-day support contact.
- Coordinating
day-to-day business operations with our Australian Support Office.
- Coordinating
product replenishment and supporting new product launches.
- Identifying
opportunities to improve business performance and strengthen the
Gelatissimo brand.
No two days will be the same. One day you may be filming
content in-store, the next supporting a franchisee, coordinating product
deliveries, launching a new flavour or developing a local marketing campaign.
About You
You’ll be someone who enjoys variety, takes ownership and
loves getting things done.
You’ll ideally have:
- Experience
in marketing, hospitality, retail, franchising or business operations.
- Strong
digital marketing and social media skills.
- Excellent
communication and relationship-building abilities.
- A
commercial mindset and sound problem-solving skills.
- High
levels of organisation, initiative and accountability.
- The
flexibility to travel within the United States.
Most importantly, you’re proactive, hands-on and excited by
the opportunity to help shape the success of Gelatissimo’s US business.
Why Join Gelatissimo?
- Train
initially with our Australian team at our Sydney Head Office, gaining
firsthand experience of our products, brand and operations.
- Enjoy
a broad role combining marketing, franchise support and business
operations.
- Be
trusted with real responsibility and the autonomy to make an impact.
- Join
an award-winning premium brand where your ideas and initiative will directly
drive results.
- Opportunities
to grow your career as our US business evolves.
Ready to Join Us?
If you’re looking for a role where you can combine
creativity, commercial thinking and relationship management while helping shape
the success of an international premium food brand, we’d love to hear from you.
Apply now with your resume and a brief cover letter telling
us why you’re the right person to help drive the success of Gelatissimo in the
United States.
