ABOUT US

Gold Coast Primary Health Network (GCPHN) is an independent, not-for-profit organisation working to strengthen primary health care and improve health outcomes for the Gold Coast community. We collaborate with health professionals, service providers and partners to support coordinated, accessible and high-quality care.

GREAT OPPORTUNITY AWAITS

This is an opportunity to be part of innovative projects that are helping reshape how care is delivered across the Gold Coast.

As a Project Officer, you will work alongside health professionals, community organisations, government stakeholders and people with lived experience to deliver initiatives that support people to age well, access quality palliative care, and remain connected to their communities.

This is a hands-on role suited to someone who enjoys building relationships, coordinating projects, facilitating discussions, solving problems and turning ideas into action. You will thrive if you are organised, proactive, comfortable engaging with diverse stakeholders and passionate about improving health outcomes for the community.

This position is offered as a full-time fixed term appointment until 30 June 2028, with the possibility for extension.

ABOUT THE ROLE

As a Project Officer, you will coordinate and support the planning, implementation, monitoring and evaluation of community-based primary health care projects aligned with GCPHN’s strategic priorities. Working with internal teams, health care providers, partner organisations, consumers, carers and broader community stakeholders, you will assist in coordinating project activities, supporting community engagement activities, monitoring performance measures, preparing reports and recommendations, facilitating stakeholder consultation, engagement and contributing to continuous improvement initiatives.

A key focus of this role is supporting the delivery of the Greater Choice for At Home Palliative Care Program. This includes supporting the implementation and governance of the Compassionate Communities Gold Coast model and framework, coordinating Palliative Care Education and Training, and promotion, maintenance and evaluation of Advance Care Planning resources and activities.

The role will also provide secretariat support to the Palliative and Aged Care Committee and contribute to the implementation of the CARE PATH pilot, helping to strengthen access to person-centred palliative and aged care services across the Gold Coast region.

The role requires strong organisational, communication, community engagement and relationship management skills, together with practical experience supporting community health care, primary health care, public health or related human services projects. The successful candidate will be able to work with diverse stakeholders, manage competing priorities and contribute to innovative, evidence-based solutions that improve primary health care outcomes for the Gold Coast community.

KEY RESPONSIBILITIES

• Support the development, implementation and evaluation of strategic community health care, primary health care, palliative care and aged care projects and initiatives.
• Monitor project deliverables, timelines, budgets and performance indicators to ensure successful outcomes.
• Engage, consult and collaborate with consumers, carers, community members, health care providers, service partners and internal stakeholders to support effective project delivery.
• Plan and support community engagement activities, including workshops, forums, consultations, meetings and local partnership activities.
• Prepare high-quality reports, briefings, project documentation and recommendations.
• Assist with project risk management, service agreements and contractor performance monitoring.
• Research emerging healthcare trends, initiatives and best practice approaches to inform project delivery.
• Contribute to quality improvement, clinical governance and organisational objectives.
• Maintain accurate project records, reporting and data management practices.

SELECTION CRITERIA – ESSENTIAL

• Demonstrated experience contributing to the planning, implementation and evaluation of community health care, primary health care, public health, palliative care, aged care or related human services projects management skills.
• Demonstrated experience using standard project management techniques and knowledge, or the ability to rapidly acquire knowledge, of basic scoping methodologies.
• Ability to work collaboratively with a range of stakeholders, supporting community engagement and consultation to identify the Primary Health Care needs, recommend initiatives to improve these.
• Highly developed interpersonal and communication skills, including influencing, facilitation, negotiation and consultation skills, with the ability to build both internal and external relationships at all levels of the organisation and the community including ability to co-design activities with consumers, carers, community members, health care providers and partner organisations
• Proven ability to think conceptually, analyse complex issues and develop innovative solutions and strategies within organisational constraints and budgets
• Demonstrated ability to actively participate in a working environment that demonstrates the values of quality, professionalism, teamwork and performance.
• A current Driver’s License and use of a personal vehicle, which is fully comprehensively insured, is required to complete the duties of this position. Work related mileage will be reimbursed.
• Willingness and ability to work flexible hours in line with the availability of key stakeholders.
• Proficient in the use of SharePoint, Microsoft 365 (Word, Excel, PowerPoint, Microsoft Teams, Outlook and OneDrive), project management tools and relevant databases.

SELECTION CRITERIA – HIGHLY DESIRABLE

• Relevant tertiary qualifications in health, public health, project management, social sciences or related discipline
• Experience in palliative care, community development or a related health portfolio

WE OFFER

• Remuneration package: $92,586 to $102,005 plus superannuation
• Flexible work arrangements, including hybrid working
• Salary packaging benefits (up to $15,900 p.a. + $2,650 p.a. for meals/entertainment)

Additional benefits:

• 5 weeks annual leave
• Paid parental leave (after qualifying period)
• Annual salary review
• Exceptional workplace culture benchmarked as Soaring
• Convenient Robina location with free parking available

HOW TO APPLY – Applicants are required to submit:

• Cover letter addressing suitability and above Selection Criteria
• Resume including accomplishments, skills qualifications and relevant experience.

Applications close on Monday 28 September at 9am

CULTURE-FOCUSED

At GCPHN, we value diversity and aim for a respectful, supportive environment. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disabilities, culturally and linguistically diverse communities, older people and LGBTQIA+ individuals.

All successful candidates will be required to achieve a valid National Police Certificate.