Australia
New Zealand
United Kingdom
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- At least 2 years’ experience in casual staffing, events coordinating, or operations roles.
- Experience booking/managing casual event staff and providing training for them.
- Ability and willingness to travel regularly; must have ongoing and unrestricted rights to work in Australia.
Role Type
Description
Are you passionate about games, events, and hospitality?
Keen to immerse yourself in games culture, coordinating community events at bustling hospitality venues across SEQ?
We’re looking for a full-time, Brisbane-area-based Events & Staffing Coordinator to join our Fortress team under a 6-month fixed-term contract.
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About You
We’re looking for a professional, proactive, organised, and hands-on events and/or staffing coordinator for on-premise and B2B events and activations across SEQ. If you’re passionate about games like Dungeons and Dragons or Magic: The Gathering, and are happy coordinating casual event staff as you are delivering events for 30-100+ guests, we’d love to hear from you.
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About the Role
As our full-time Events & Staffing Coordinator, you will be responsible for:
- Booking and managing casual ‘Games Master’ staff for Fortress Experiences across SEQ venues.
- Supporting casual staff recruitment, onboarding and orientation.
- Providing games events training.
- Acting as a local point of contact for partner venue managers, for ad hoc and event-day troubleshooting.
- Travelling to partner venues to support delivery as required.
- Supporting evaluation of new locations.
- Maintaining quality and audit standards across venues and experiences.
- Providing additional reporting, logistical and administrative support to Experiences as required.
This role will be offered for a 6-month fixed-term period, with a potential view to extend. The role is based in the Greater Brisbane area, reporting to the Melbourne-based Experiences lead.
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What You’ll Bring
- At least 2 years’ experience in a similar casual staffing, events coordinating, or operations role.
- Intermediate knowledge of at least one of Dungeons & Dragons and/or Magic: the Gathering.
- Solid understanding of scheduling and workforce coordination.
- Experience working across multiple sites or locations, ideally in hospitality, events, or entertainment.
- A sound understanding of community building and management.
- Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously.
- Excellent attention to detail and a commitment to maintaining quality and brand standards.
- A proactive attitude and willingness to roll up your sleeves; no task too big or too small.
- Comfort working in a fast-moving environment where priorities can shift quickly.
- Ability and willingness to travel regularly to partner venues in SEQ, including evenings and weekends, to support Fortress Experiences events.
- A valid driver’s licence is highly regarded.
- Must have ongoing and unrestricted rights to work in Australia.
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About Fortress
Fortress is a games entertainment company with venues in Melbourne and Sydney; massive, multi-level entertainment destinations devoted to games culture, nightlife, and unforgettable experiences. Our vision is “To be the world’s #1 games culture company“, and our mission focuses on “Uplifting Spirits through Games Culture“.
If you think you’d be perfect for this role, we’d love to hear from you!
